Drs System Support Officer
Department of Land Reform and Rural Development
- Location
- Pretoria, Gauteng
- Salary (as advertised)
- R413 001 per year
- Minimum qualification
- Diploma
- Closing date
First listed . Last checked at source .
In brief
**Overview** This role is for a DRS System Support Officer within the Registration And Information Services Directorate at the Department of Land Reform and Rural Development, located in Gauteng (Pretoria). The successful candidate will earn R413 001 per annum (Level 08) and will be responsible for providing comprehensive IT system and network support to ensure the smooth operation of information systems. **What you will do** * Provide desktop support to end users. * Install, update, and configure End-user devices. * Install, update and support business applications. * Investigate, resolve, or escalate and monitor logged calls. * Provide network support. * Assist end-users with LAN connectivity. * Monitor availability and performance of network. * Assess the need for, request and monitor the process of installation of network points. * Investigate, resolve, or escalate and monitor logged calls. * Provide server room support. * Monitor server room environment and take remedial action. * Monitor compliance with server room maintenance contract deliverables. * Monitor access to server room and keep register. * Assist with installation of customer-replaceable parts for server equipment. * Implement information system security measures. * Check that users are registered on the domain. * Check Antivirus is installed, updated, and running. * Remove all unauthorised applications and software. * Create and maintain an IT asset register or database. * Provide ICT reports. * Provide incident and system availability reports. * Provide inputs to SLA non-compliance report. * Provide support in the procurement and disposal of IT assets. **Requirements (from the original advert)** * Grade 12 Certificate. * National Diploma in Information Technology / Degree in Computer Science: A+ / N+ / MCSE / Linux+ or related equivalent qualification. * Minimum of 2 years relevant experience. * Experience with hardware and software. * Experience with servers. * Experience in IT technical support. * Appropriate server and network management experience. * Technical aspects of information and communications technology goods and services. * Information Technology Acts and Policies. * Internal control and risk management. * Planning skills. * Organize skills. * Communication skills (verbal and written). * Interpersonal skills. **Who should apply** This role is ideal for a candidate with a Grade 12 Certificate and a relevant IT National Diploma or Degree, coupled with specific certifications like A+, N+, MCSE, or Linux+. Applicants should have at least 2 years of experience in IT technical support, including hands-on experience with hardware, software, servers, and network management. A solid understanding of ICT goods and services, IT Acts and Policies, internal control, and risk management is essential. The ideal candidate will possess strong planning, organizational, communication (verbal and written), and interpersonal skills. The department has EE Targets for Coloured, Indian, and White Males, Indian Females, and Persons with disabilities. **Deadline** Not specified **Reference** Original posting: https://www.govpage.co.za/vacancies/department-of-land-reform-and-rural-development-vacancies-dpsa-circular-37-of-2026#spani-ref-3-2-1-2026-285 Source: govpage
Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.
At a glance
- At least 2 years of experience.
- Linux
Extracted automatically from the advert; confirm requirements on the original listing.
Job description
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