Support Specialist

In brief

**Overview** This role is for a Support Specialist at the Shoprite Group of Companies. The position involves providing comprehensive support to executives across various operational functions, including event coordination, stakeholder engagement, communication facilitation, document administration, project assistance, and process improvement. **What you will do** * **Events Coordination:** * Execute event logistics to ensure all details are managed effectively. * Gather necessary materials and resources for events. * Provide on-site support during events to ensure smooth operations. * Attend to post-event feedback and evaluations for future improvements. * **Stakeholder Engagement:** * Attend to stakeholder inquiries and provide timely responses. * Facilitate regular check-ins with stakeholders to gather feedback. * Support relationship-building efforts to enhance collaboration. * Utilise tools and platforms to maintain effective stakeholder communication. * **Communication Facilitation:** * Utilise communication tools to streamline information sharing. * Conduct analysis of communication flow to identify areas for enhancement. * Report on communication efficiency to the assigned Executives. * Investigate any barriers to effective communication and propose solutions. * **Document Administration:** * Adhere to proper documentation standards to maintain confidentiality and compliance. * Process correspondence in a timely manner to ensure efficient communication. * Align to the executive’s preferred formats and templates for documentation. * Provide regular updates on document status and pending actions. * **Project Assistance:** * Support project management tasks by maintaining schedules and tracking progress. * Research relevant data and information to inform project decisions. * Execute project deliverables on time and within budget constraints. * Escalate any project-related issues to the executive for timely resolution. * **Process Improvement:** * Investigate existing workflows to identify inefficiencies or bottlenecks. * Conduct analysis of current processes and suggest enhancements. * Align to best practices in operational efficiency and effectiveness. * Train team members on updated processes to ensure smooth implementation. **Requirements (from the original advert)** * Diploma or certificate in Office Management or a related field essential. * Minimum of 2 years' experience supporting Executive roles, with a strong understanding of project services essential. * Proficient in Microsoft Office Suite, including Word, Excel, PowerPoint, Teams, and Outlook essential. * Experience in a retail or FMCG environment desirable. * Excellent organisational and time management skills, with the ability to prioritise and manage multiple tasks effectively. * Strong communication skills, both written and verbal, with the ability to convey information clearly and succinctly. * Demonstrated ability to work under pressure in a fast-paced and changing environment. * Proactive and motivated self-starter with a solutions-oriented mindset. * Collaborative team player with the ability to build and maintain strong internal and external relationships. * Competent in process improvement initiatives and committed to continuous learning and innovation. **Who should apply** The ideal candidate is a professional holding a Diploma or certificate in Office Management or a related field, with at least two years of experience in executive support roles and a strong grasp of project services. Essential skills include proficiency in the Microsoft Office Suite. While desirable, experience in a retail or FMCG environment would be an advantage. The candidate should possess excellent organizational, time management, and strong written and verbal communication skills. They must be able to perform effectively under pressure in a dynamic environment, be proactive, motivated, solutions-oriented, and a collaborative team player committed to continuous learning and process improvement. **Deadline** Not specified **Reference** Original posting: https://www.myjobmag.co.za/job/support-specialist-shoprite-group-of-companies Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

• At least 2 years of experience.

• Microsoft Excel
• Microsoft Office
• Project management

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

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