Team Leader
- Location
- Randburg, Gauteng
- Closing date
First listed . Last checked at source .
In brief
**Overview** This position is for a Team Leader at Fidelity Services Group, located at their Randburg Branch within the Cash in Transit (CIT) division. The primary purpose of the role is to support the Operations Manager and ensure that all CIT operations adhere to established procedures and schedules. **What you will do** Key responsibilities include, but are not limited to: * Conducting ATM investigations. * Providing feedback on missed loads. * Daily updates regarding balancing. * Daily updates on Service Level Agreement (SLA) checks, such as alarm testing. * Daily updates and follow-ups on both SLA breaches and canister breaches. * Tracking of shortages per custodiam. * Scheduling refreshed training for custodians. * Downloading all FLM footage and performing spot checks. * Executing ATM equipment checks and reporting. * Providing error feedback on all ATMs (SOL, SPARK, Capitec). * Managing timekeeping for all Nedbank and Capitec Dedicated Vehicles. * Handling all ATM billing. * Ensuring takeover swaps/balancing are arranged before a custodian goes on leave. * Ensuring an Auditor assists when swaps/balances are performed for Sol/Lesaka/Capitec/Spark. **Requirements (from the original advert)** * Clear Criminal record. * PSIRA accredited with a minimum Grade C qualification. * Cash In Transit (CIT) certificate. * Firearm competency with a minimum handgun for business purposes qualification. * Computer literate (compulsory). * At least 3 years’ experience in the security industry or a similar role. Experience at FSG is advantageous. * CIT management/supervisory experience is advantageous. * Valid driver’s license is an advantage. * Own transport is an advantage. * Able to work under pressure. * Prepared to work irregular hours. * Clear disciplinary record. **Who should apply** The ideal candidate should possess a clear criminal and disciplinary record, be capable of working under pressure and prepared for irregular hours. They must be honest, reliable, assertive, and have good verbal and language abilities. Attention to detail, customer service skills, a focus on quality assurance, planning and organizing skills, and alertness are also essential attributes. **Deadline** 22nd October, 2026 **Reference** Original posting: https://www.myjobmag.co.za/job/team-leader-fidelity-services-group-10 Source: myjobmag
Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.
At a glance
- At least 3 years of experience.
- Customer service
Extracted automatically from the advert; confirm requirements on the original listing.
Job description
Before you apply
- Confirm the requirements and closing date on the original listing (myjobmag). SPANi lists vacancies from other sites and may not reflect last-minute changes.
- Legitimate employers do not charge application, registration or training fees.
- Don't send your ID or bank details before you have confirmed the employer is real.
Before you apply
- Read the full advert and confirm you meet the minimum requirements before applying.
- Tailor your CV headline and most recent experience to the job title and key skills.
- Note the closing date and reference number, and keep a copy of what you submit.
- Apply only through the employer or job board link — never pay to apply.