Server Engineer (3036)

In brief

Overview This role is for a Server Engineer (Job Number 3036) at the South African National Roads Agency (Sanral). The position involves managing, maintaining, and supporting the organisation's server infrastructure, which includes VMware, Windows, and Red Hat Enterprise Linux environments. The role requires adherence to ITIL methodologies and various security and compliance standards, alongside extensive operational and reporting responsibilities. What you will do * **Management Of Systems In Accordance With ITIL Methodologies:** * Respond to and resolve Helpdesk calls and requests timeously. * Manage Service Level Agreements (SLA) for Service Availability. * Follow the change management, incident management, and problem management processes according to the ITIL Framework. * Contribute to continuous improvements. * **Operational:** * Provide solution design and technical recommendations for VMware infrastructure. * Support and maintain VMware Site Recovery Manager (SRM) for disaster recovery (DR) testing and configuration. * Implement and manage server migrations and cloning, including Sysprep, domain registrations, and patching. * Maintain N-1 compliance for server OS upgrades to support PCI-DSS certification. * Implement and maintain centralized license solutions (KMS) and Remote Desktop Protocol (RDP) authentication. * Manage server security patching by creating deployment packages, building release notes, and deploying to Test, Dev, and Production environments for over 1000 servers. * Manage server application patching (e.g., Internet Explorer, IIS, .Net) across all servers. * Oversee desktop security patch management for over 1000 endpoints (desktops/laptops). * Develop and maintain patch schedules for continuous system security. * Ensure compliance with security frameworks such as PCI-DSS, NIST, and ISO 27001. * Build and deploy new servers, including domain registration and patching. * Maintain Standard Operating Procedures (SOPs) and Low-Level Designs (LLDs) for SCCM, SCOM, ManageEngine, Intune, and server OS standards. * Design, implement, and maintain Red Hat Enterprise Linux (RHEL) server environments to support business and application requirements. * Perform regular system updates and patch management for RHEL servers to ensure security and compliance with standards such as PCI-DSS and ISO 27001. * Monitor system health and performance, troubleshoot issues, and optimise resource utilisation using tools such as SCOM, Ansible, and PowerShell. * Manage user accounts, access controls, and authentication policies to maintain system integrity and security. * Automate server deployments and configuration management using Ansible or other automation tools. * Support disaster recovery (DR) planning and testing, including backup and restore procedures for Linux environments. * Maintain documentation, SOPs, and LLDs specific to Linux server operations and standards. * Coordinate with application and infrastructure teams to ensure Linux systems are integrated with VMware, SCCM, and related platforms. * Implement security hardening measures and perform regular vulnerability assessments on Linux servers. * Provide technical support and troubleshooting for Linux-based issues, escalating to vendors as required. * Monitor system health and performance using SCOM (System Centre Operations Manager). * **Reporting:** * Generate and provide daily System Availability KPI Reports on VMware infrastructure, Red Hat Enterprise Linux (RHEL) environments, and systems monitoring performance. * Track and report on all logged, open, and closed tickets related to VMware and Windows Server environments as part of Incident Management Reporting. * Compile and deliver Ad-Hoc Business Reports based on business and ICT requirements. * Ensure daily automated reports of logged Incident Tickets using the Incident Management Tool (ITSM). * Document and track patch deployment status for server security and compliance in Security & Patch Management Reports. * Provide insights on SRM (Site Recovery Manager) testing, backup success rates, and DR readiness in Disaster Recovery & Backup Reports. * Generate periodic Linux System Health & Compliance Reports detailing Red Hat server uptime/downtime, resource utilisation, and compliance with security and operational standards. Requirements (from the original advert) * **Minimum Requirements:** * NQF Level 6 IT Diploma or equivalent. * ITIL Foundation. * Five years of relevant experience. * VMware Certified Professional and/or Microsoft Certified: Azure Administrator Associate and/or Linux Certification (Preferably Red Hat). * **Workplace Competencies:** * VMware Administration: Expertise in vSphere, vCenter, ESXi, Site Recovery Manager SRM. * Patch Management: Managing security and application patching using Microsoft Intune, ManageEngine, and SCCM. * Security & Compliance: Ensuring PCI-DSS, ISO 27001 compliance through automated security updates. * Server Builds & Migrations: Experience with server cloning, Sysprep, domain registrations, and OS upgrades. * Monitoring & Automation: Utilizing SCOM, SCCM, PowerShell, Ansible, and VMware vRealize for proactive monitoring and automation. * Linux Administration Red Hat: Proficient in deploying, configuring, and managing Red Hat Enterprise Linux environments, including user and group management, patching, system security, and troubleshooting issues in enterprise settings. * Knowledge of Software Development Lifecycle SDLC and Agile methodologies, processes, tools and best practices to deliver new or enhanced applications. Who should apply An experienced IT professional with an NQF Level 6 IT Diploma or equivalent, holding an ITIL Foundation certification, and a minimum of five years of relevant experience in server administration. The ideal candidate will possess specific certifications such as VMware Certified Professional, Microsoft Certified: Azure Administrator Associate, or a Linux Certification (preferably Red Hat). They should demonstrate strong expertise in VMware administration (vSphere, vCenter, ESXi, SRM), patch management using tools like Microsoft Intune, ManageEngine, and SCCM, and ensuring compliance with security frameworks like PCI-DSS and ISO 27001. Proficiency in server builds, migrations, monitoring, and automation using tools like SCOM, SCCM, PowerShell, and Ansible is required, alongside expertise in Red Hat Enterprise Linux administration for deployment, configuration, management, security, and troubleshooting in enterprise settings. Familiarity with SDLC and Agile methodologies is also expected. The role requires someone capable of managing systems according to ITIL methodologies, providing technical recommendations, and generating various reports on system health, incidents, and compliance. Deadline Not specified Reference Original posting: https://www.myjobmag.co.za/job/server-engineer-3036-the-south-african-national-roads-agency-sanral Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

• .NET
• Azure
• Linux
• Agile / Scrum

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