Specialist: Fraud Risk

Border Management Authority

Location
Centurion, Gauteng
Closing date

First listed . Last checked at source .

In brief

**Overview** This role is for a Specialist: Fraud Risk at the Border Management Authority. The position involves comprehensive fraud risk management, including screening, investigation, and resolution of fraud incidents, ensuring compliance with relevant legislation, and actively managing stakeholder relationships to support national objectives and fraud risk priorities. **What you will do** * Screen incoming fraud alerts against known fraud indicators and other risk factors. * Use telephonic interviewing techniques to determine risk. * Block channels to prevent further transactions and losses when fraud is confirmed. * Record actions taken on fraud systems. * Communicate new fraud trends to Managers for further action. * Investigate fraud incidents and collect evidence, developing cases. * Properly document and maintain the chain of custody for evidence. * Appropriately manage cases through investigation, business interaction, and eventual resolution and closure. * Conduct proactive fraud investigations resulting in the identification of issues and the reporting of findings and remediation recommendations. * Apply a variety of investigative tools and methodologies to support investigations and determine root cause analysis. * Identify inefficiencies in internal controls and applications that could result in potential fraud. * Source information from different data warehouses, data marts, manual systems, and on-line systems based on business requirements. * Conduct integrity checks both when extracting data and developing reports. * Present the outcome of the analysis to the business for decision-making. * Keep abreast of changes in Fraud Risk legislation, regulations, and respond to changes through adjustments to strategy and operational plans as required. * Ensure submission of mandatory reports and information. * Ensure the mitigation of business units' risk profiles through the application of fraud controls and risk prevention principles, and the implementation of sound governance and compliance processes and tools to identify and manage risks. * Assist in the establishment, maintenance, and improvement of Standard Operating Procedures, policies, and guidelines relating to the business unit in consultation with the Executive Manager. * Monitor changes in the regulatory environment and ensure that appropriate operational controls are implemented to address new requirements. * Ensure effective support in the provision of evidence to all internal and external audit requirements. * Adhere to all relevant laws, policies, and Standard Operating Procedures throughout the BMA. * Provide advocacy on Fraud Risk related matters to relevant stakeholders. * Collaborate with necessary organs of state and domestic and international organisations to promote and enhance effective, efficient, and secure human movement. * Ensure the development and effective stakeholder relations management with both local and international communities in support of national objectives and Fraud Risk priorities. * Build and maintain effective internal and external stakeholder relationships for the purpose of expectations management, knowledge sharing, and integration. * Lead the identification and mitigation of internal systems and procedural barriers to enhance excellent customer service. * Represent and participate in the BMA's committees and task teams as a member of the executive team. * Lead the implementation of timeous communication on relevant information and legislation to the BMA. * Participate in industry-related forums, conferences, and workshops to gain industry insight for the purpose of business improvement and to position the BMA. **Requirements (from the original advert)** * **Minimum Qualifications:** Undergraduate qualification at NQF Level 7 or above in Risk Management, Compliance Management, Auditing, Forensic Investigation, Internal Audit, or a qualification recognised by SAQA. * **Minimum Experience:** Five (5) years’ experience in Fraud Risk Management, Business Risk Management, Auditing, Compliance, Investigations, or a related environment with supervisory level. * **Other requirements:** * Flexibility in working hours will be required to meet demands of the role. * May be required to work overtime. * Valid driver’s License. * **Knowledge:** * Relevant regulatory knowledge. * Relevant software and systems knowledge. * Risk management process and frameworks. * Border Management Authority Act.2020. **Who should apply** Candidates with an undergraduate qualification at NQF Level 7 or above in a relevant field such as Risk Management, Compliance, Auditing, or Forensic Investigation, and at least five years of supervisory experience in fraud risk management, business risk management, auditing, compliance, or investigations. The ideal applicant will possess strong analytical and investigative skills, experience in data analysis, and a solid understanding of risk management processes, frameworks, and relevant legislation including the Border Management Authority Act. They should be proficient in stakeholder management, capable of influencing and collaborating with diverse internal and external bodies, and flexible with working hours, including potential overtime. **Deadline** Not specified **Reference** Original posting: https://www.myjobmag.co.za/job/specialist-fraud-risk-border-management-authority-1 Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

  • At least 5 years of experience.
  • Customer service

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

Description The incumbent of the post will be expected to perform the following duties: Fraud Risk * Screening incoming fraud alerts against known fraud indicators and other risk factors. Using telephonic interviewing techniques, in order to determine risk. Where fraud is confirmed block the channel to prevent further transactions and losses. Record actions taken on fraud systems. * Communicate new fraud trends to Managers for further action. Investigation of fraud incidents and collection Of evidence and case development. Properly documenting and maintaining chain Of custody for evidence. * Appropriately managing cases through investigation, and business interaction and eventual resolution and closure. Conducting proactive fraud investigations resulting in the identification of issues and the reporting Of findings and remediation recommendations. Apply a variety of investigative tools and methodologies to support the investigation to determine root cause analysis. * Identifying inefficiencies in internal controls and applications that could result in potential fraud. Source information from different data warehouses, data marts, manual systems and on-line system given the business requirement Conduct integrity checks both when extracting data developing reports. Present the outcome of the analysis to the business for decision making. Risk and Compliance * Keep abreast of changes in Fraud Risk legislation, regulations and respond to changes through adjustments to the strategy and operational plans as required. Ensure submission of mandatory reports and information. Ensure the mitigation of the business units' risk profile through the application of fraud controls and risk prevention principles and implementing of sound governance and compliance processes and tools to identify and manage risks. * Assist in the establishment, maintenance and improvement of Standard Operating Procedures, policies, and guidelines relating to the business unit in consultation with the Executive Manager. Monitor changes in the regulatory environment and ensure that appropriate operational controls are implemented to address new requirements. * Ensure effective support in the provision of evidence to all internal and external audit requirements. Adhere to all relevant laws, policies and Standard Operating Procedures throughout the BMA. Stakeholder Management and Relations * provide advocacy on Fraud Risk related matters to relevant stakeholders. Collaborate with the necessary organs of state and domestic and international organisations to promote and enhance effective. efficient and secure human movement. * Ensure the development and effective stakeholder relations management With both local and international communities in support of national objectives and Fraud Risk priorities. Build and maintain effective internal and external stakeholder relationships for the purpose of expectations management. knowledge sharing and integration. Lead the identification and mitigation of internal systems and procedural barriers to enhance excellent customer service. * Represent and participate in the BMA's committees and tasks teams as member Of the executive team. Lead the implementation of timeous communication on relevant information and legislation to the BMA. Participate in industry related forums, conferences and workshops to gain industry insight for the purpose of business improvement and position the BMA. Requirements Minimum Qualifications * Undergraduate qualification at NQF Level 7 or above in Risk Management, Compliance Management, Auditing, Forensic Investigation, Internal Audit, qualification recognised by SAQA Minimum Experience * Five 5 years’ experience in Fraud Risk Management, Business Risk Management, Auditing, Compliance, Investigations, or a related environment with supervisory level Other requirements * Flexibility in working hours will be required to meet demands of the role. * May be required to work overtime. * Valid driver’s License Knowledge * Relevant regulatory knowledge * Relevant software and systems knowledge * Risk management process and frameworks * Border Management Authority Act.2020

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