Facilities Manager

In brief

**Overview** This role is for a Facilities Manager at AFMS Group, responsible for the comprehensive operational management of designated sites. The position involves managing staff, sub-contractors, and contractors, alongside direct liaison with clients and landlords. Key functions include financial control through invoicing, preparing management reports, overseeing general FM Solutions operations, implementing and adhering to all processes and procedures, and managing Health and Safety protocols. **What you will do** * Manage designated site(s). * Manage staff and sub-contractors. * Manage contractors. * Liaise with clients and landlords. * Submit and control invoicing. * Prepare management reports. * Oversee FM Solutions general operations. * Implement and adhere to processes and procedures. * Manage Health and Safety. * Maintain service levels. * Complete customer focus activities and provide pro-active inputs. * Provide feedback and communication to Head Office. * Create and adapt staff work profiles, measure performance, delegate responsibilities, assess service on Key Performance Areas, and take corrective action for staff. * Ensure valid Service Level Agreements (SLAs) exist for contractors, understand all SLA terms and conditions, adhere to FM Solutions SLA, ensure proper service delivery, measure performance, institute non-conformances if needed, approve service schedules, initiate and approve requests for service, and follow up on outstanding Helpdesk Work Orders and Requests. * Conduct regular operations meetings and project feedback sessions with clients, note and action areas of concern, provide feedback to line manager, ensure client satisfaction, and complete all client requests. * Compare invoices to Work Orders, attend weekly finance meetings, approve and process payments within specified timeframes, forward to Head Office Accounts Department, familiarise with and abide by approved invoicing procedures, ensure timeous submission of invoicing by contractors, and track all invoicing. * Complete monthly Management Reports for clients, highlighting operational issues, commenting on their status, reporting on project status, reporting on staff FMS, highlighting concerns, and making recommendations or submitting requests for assistance. * Negotiate contracts with clients (with Line Manager Approval), negotiate supply contracts with vendors, negotiate lease contracts with vendors (with Client and Line Manager Approval), ensure all operational outputs are noted, manage timesheets and on-site expenditure, communicate all operational aspects to staff, ensure clients are aware of operational changes, make recommendations on operational issues for individual sites, and manage CAFMS. * Institute all approved processes and procedures, adapt and make them site-specific, create additional ones if needed, communicate them to staff, ensure all staff understands, implement revised processes and procedures, measure their validity repetitively, report back to Head Office, and forward site-specific processes and procedures to Configuration Management. **Requirements (from the original advert)** * Grade 12 * 3 Year tertiary qualification * Minimum 5 years relevant experience, which included Project Management and Organisational Planning * Good PC skills with MS Office essential * Knowledge of legal aspects pertaining to contracts * Knowledge of the helpdesk as a tool to manage outsourced service provision to a corporate * Budgeting experience * Working knowledge of e-Commerce initiatives * Occupational Health & Safety knowledge * People & communication skills (written and oral) * Good and proven leadership skills * Customer focused * Ability to work under pressure * Self-managed * Ability to create and maintain budgets * Able to keep contractors in line with agreed Service Level Agreements (SLAs) * Negotiation skills * Initiative, vision & drive * Project management and organisational planning skills * Analytical thinking and problem solving * Planning and aligning * Organisational and administrative skills * Relationship management * Learning and adaptability * Strong accounting skills **Who should apply** An ideal candidate is a professional with strong leadership and communication skills, who is customer-focused, self-managed, and capable of performing under pressure. They should possess proven abilities in creating and maintaining budgets, negotiation, and ensuring contractor compliance with SLAs. The role requires someone who demonstrates initiative, vision, drive, strong analytical thinking, problem-solving, planning, and organisational skills, alongside robust relationship management, learning, and adaptability. The applicant should have a deep understanding of the role of reporting to the business and client, managing staff for business alignment, interworking with various teams for client financial compliance, and the critical importance of feedback and communication for success. **Deadline** Not specified **Reference** Original posting: https://www.myjobmag.co.za/job/facilities-manager-afms-group Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

• At least 5 years of experience.

• Microsoft Office
• Project management

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

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