We are seeking candidates candidates only from Latin America, South Africa, or the Philippines. You MUST be a resident of the country you are applying. Position : Inbound Sales Lead Agent Working Schedule : 9am-5pm EST About Us We are a private aviation marketplace that makes empty leg private jet flights discoverable and easy to book. Our mission is to help charter operators monetize unused capacity and give travelers faster, more accessible ways to fly private. We’re well on our way, powering thousands of bookings through our growing operator network and technology platform. Role We’re looking for a DM Sales Lead to own and convert inbound demand across Instagram, TikTok, and email. This role sits at the very top of the sales funnel. You are the first human touchpoint for many potential clients. Your job is to respond fast, qualify accurately, maintain context, and move serious inquiries into booked conversations with our sales team. This is not a community manager role. It’s a revenue-support seat focused on speed, judgment, and execution. Responsibilities * Own all inbound inquiries across Instagram, TikTok, and email * Respond to new requests quickly (target under 15 business minutes during business hours) * Qualify inbound messages and guide prospects toward submitting booking requests * Use ManyChat and internal tools to manage conversations, tagging, routing, and follow-ups * Maintain context for returning prospects and repeat clients * Engage with comments to support visibility and inbound volume * Escalate qualified leads smoothly to Charter Sales Executives * Capture client intent, urgency, and preferences clearly for sales follow-up * Track and report inbound volume, response times, and lead quality * Support outbound DM and email campaigns as demand scales Channels You’ll Manage * Instagram (primary) * TikTok (primary) * Email inquiries (priority support channel) Qualifications * 3+ years of experience qualifying or selling leads via social DMs and/or email * 1+ years of experience working with clients in luxury goods and/or services * Strong written communication with a confident, professional tone * Ability to manage multiple live conversations without losing context * Comfort operating in fast-paced, high-urgency environments * Availability during U.S. business hours Non-Negotiables…