Lead Consultant: Commercial Design and Packaging

In brief

**Overview** This role is for a Lead Consultant: Commercial Design and Packaging at SITA. The primary purpose is to provide input into the Product Portfolio Strategy and Roadmaps, and to be responsible for Product and Service Life-Cycle Management, Commercial Design, and Packaging of SITA Products and Services (such as Networks, Cloud & Hosting, Digital Services, Cybersecurity, Unified Communications, End User Computing, and IT Consulting). The role also involves designing and implementing Go-To-Market Plans in collaboration with CRMs and Customer Advocates, supporting LoBs during Product Development Lifecycle, and assisting the Senior Manager in implementing Product Management Philosophy aligned with SITA's strategy and models. The consultant will also drive market research, benchmarking, and product efficiency initiatives. **What you will do** * Provide input in the crafting of Product Portfolio Strategy and Roadmaps. * Be responsible for Product and Service Life-Cycle Management, Commercial Design, and Packaging of SITA Products and Services. * Design and implement a Go-To-Market Plan in collaboration with CRMs and Customer Advocates. * Provide support to the LoBs during Product Development Lifecycle. * Assist the Senior Manager to implement Product Management Philosophy aligned to the SITA Strategy, SITA Business Model, and SITA Engagement Model. * Drive market research, including benchmarking of products and services, and customer value propositions across all SITA service categories. * Drive product efficiency initiatives by providing input in processes and systems required to manage customer end to end. * Package Products and Services according to the Products and Services Lifecycle Management Framework. * Manage Service Catalogue. * Engage in cross-functional collaboration and stakeholder management. * Conduct Market and Competitive Analysis. * Manage Service Information for Sales Enablement. * Ensure Commercial Packaging Governance. **Requirements (from the original advert)** * **Minimum Qualifications:** 3-Year National Diploma/bachelor’s degree in Computer Science, Information Technology, Business Management, Commerce, Engineering, or a related field (@NQF 6). * **Certifications:** Professional certification in Product Management/Business Analysis/ITIL/Project Management is advantageous, not mandatory. * **Experience:** Minimum 7-8 years’ experience in ICT with operational responsibilities in a large corporate/public sector organisation. At least 5 of these years should be in product and service packaging and -management, service catalogue development and management, SLA development, proposal development. Experience presenting to executive stakeholders. * **Technical Competencies:** * Knowledge of: Business fundamentals. * Business acumen. * Commercial acumen. * Product and Service Lifecycle Management. * Service Design. * Business Analysis. * Market Analysis. * Desktop Benchmarking. * Project Management principles. * Collaboration. * Planning and organising. * Innovative Thinking. * Problem Solving. * Working with Tools & Technology. * Government ICT policies and compliance. * Risk and governance management procedures and requirements. * Strategic and tactical management. **Who should apply** A professional with a strong academic background in IT, Business, or Engineering, complemented by substantial experience (minimum 7-8 years) in the ICT sector, particularly within large corporate or public sector environments. The ideal candidate will have at least 5 years of focused experience in product and service packaging and management, service catalogue development, SLA development, and proposal development. Crucially, they should possess demonstrable experience in presenting to executive stakeholders and a comprehensive understanding of various technical competencies related to business, commercial, and product lifecycle management, including government ICT policies and governance. **Deadline** 20th October, 2026 **Reference** Original posting: https://www.myjobmag.co.za/job/lead-consultant-commercial-design-and-packaging-sita-soc-ltd Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

• At least 7 years of experience.

• Project management

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

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