SATIC: Risk Operations Coordinator

PwC

Location
Johannesburg, Gauteng
Closing date

First listed . Last checked at source .

In brief

**Overview** The SATIC: Risk Operations Coordinator supports PwC UK's Central Risk Management function, enabling its effective day-to-day operation. This role involves close collaboration with recruitment, human capital, finance, and operational leadership teams to coordinate workforce activities, maintain operational records, support reporting, and contribute to transformation initiatives. The coordinator provides operational, administrative, and analytical support to the Central Risk Management Operations and Transformation team, focusing on ensuring operational efficiency, supporting people-related processes, and contributing to strategic projects. The successful candidate will work with multiple stakeholder groups to maintain accurate data, improve processes, and support the smooth running of the function. **What you will do** * **Workforce & Recruitment Support** * Support UK hiring activities and recruitment coordination. * Complete workflow approvals and maintain recruitment trackers. * Monitor onboarding and offboarding activities. * Update organisation charts and distribution lists. * Support activities which enable the smooth running of the UK risk management graduate programme. * **Operational Administration** * Assist with day-to-day operational activities across the Central Risk Management function. * Coordinate actions, monitor priorities and track dependencies. * Respond to operational queries from stakeholders. * Escalate risks and issues where appropriate. * **Reporting & Data Management** * Produce and maintain recurring management information reports. * Support reporting relating to workforce utilisation, absence management and operational metrics. * Maintain headcount trackers and workforce records. * Support monthly reconciliation activities and record accuracy reviews. * **Talent & People Operations Support** * Support Career Coach administration and related processes. * Schedule stakeholder meetings and coordinate logistics. * Track actions and follow-ups. * Assist with onboarding and offboarding administration. * **Transformation & Continuous Improvement** * Support transformation projects and operational improvement initiatives. * Contribute to process optimisation and workflow improvements. * Assist with maintaining project documentation and status reporting. * Identify opportunities to improve operational effectiveness through technology and automation. **Requirements (from the original advert)** * **Qualifications /Certifications required:** * Relevant tertiary qualification in Business Management, Operations Management, Human Resources, Finance, Risk Management or a related discipline. * Project Management, Business Analysis or HR-related certifications would be advantageous. * **Experience required:** * Experience in business operations, project management, workforce administration or project coordination. * Experience supporting recruitment, onboarding and talent administration processes. * Experience maintaining operational records and management information reports. * Experience working with multiple stakeholders and cross-functional teams. * Strong administrative and organisational experience. * Experience working with confidential workforce information. **Who should apply** The ideal candidate is highly organised and dependable, with a strong service-delivery mindset, proactive and solution-oriented approach, and meticulous attention to detail. They should possess excellent organisational and coordination skills, strong attention to detail, analytical and data-management capability, and strong stakeholder-management skills. Proficiency in Microsoft Office, particularly Excel and PowerPoint, is desired. The candidate should be able to manage multiple priorities simultaneously, have excellent written and verbal communication skills, and ideally possess experience working in virtual teams. An interest in process improvement, automation, and AI-enabled solutions, along with strong judgement and problem-solving capability, is beneficial. This role requires strong interpersonal skills, a collaborative team player, flexibility, adaptability, and comfort operating in a dynamic environment. The candidate must maintain confidentiality and professionalism and be driven to continuously improve processes and outcomes. **Deadline** Not specified **Reference** Original posting: https://www.myjobmag.co.za/job/satic-risk-operations-coordinator-pwc Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

    • Microsoft Excel
    • Microsoft Office
    • Project management

    Extracted automatically from the advert; confirm requirements on the original listing.

    Job description

    * The Risk Operations Coordinator supports PwC UK's Central Risk Management function by helping enable the effective day-to-day operation of the business. The role works closely with recruitment, human capital, finance and operational leadership teams to coordinate workforce activities, maintain operational records, support reporting and contribute to transformation initiatives. The successful candidate will play an important role in ensuring operational efficiency, supporting people-related processes and contributing to strategic projects across the Central Risk Management function. Summary: * The Risk Operations Coordinator provides operational, administrative and analytical support to the Central Risk Management Operations and Transformation team. * The role supports recruitment and onboarding activities, workforce administration, management reporting, graduate programme coordination and operational transformation initiatives. The successful candidate will work with multiple stakeholder groups to maintain accurate data, improve processes and support the smooth running of the function. Qualifications /Certifications required: * Relevant tertiary qualification in Business Management, Operations Management, Human Resources, Finance, Risk Management or a related discipline. * Project Management, Business Analysis or HR-related certifications would be advantageous. Experience required: * Experience in business operations, project management, workforce administration or project coordination. * Experience supporting recruitment, onboarding and talent administration processes. * Experience maintaining operational records and management information reports. * Experience working with multiple stakeholders and cross-functional teams. * Strong administrative and organisational experience. * Experience working with confidential workforce information. Responsibilities of role: Workforce & Recruitment Support * Support UK hiring activities and recruitment coordination. * Complete workflow approvals and maintain recruitment trackers. * Monitor onboarding and offboarding activities. * Update organisation charts and distribution lists. * Support activities which enable the smooth running of the UK risk management graduate programme. Operational Administration * Assist with day-to-day operational activities across the Central Risk Management function. * Coordinate actions, monitor priorities and track dependencies. * Respond to operational queries from stakeholders. * Escalate risks and issues where appropriate. Reporting & Data Management * Produce and maintain recurring management information reports. * Support reporting relating to workforce utilisation, absence management and operational metrics. * Maintain headcount trackers and workforce records. * Support monthly reconciliation activities and record accuracy reviews. Talent & People Operations Support * Support Career Coach administration and related processes. * Schedule stakeholder meetings and coordinate logistics. * Track actions and follow-ups. * Assist with onboarding and offboarding administration. Transformation & Continuous Improvement * Support transformation projects and operational improvement initiatives. * Contribute to process optimisation and workflow improvements. * Assist with maintaining project documentation and status reporting. * Identify opportunities to improve operational effectiveness through technology and automation. Desirable skill sets include: * Excellent organisational and coordination skills. * Strong attention to detail. * Analytical and data-management capability. * Strong stakeholder-management skills. * Microsoft Office proficiency, particularly Excel and PowerPoint. * Ability to manage multiple priorities simultaneously. * Excellent written and verbal communication skills. * Experience working in virtual teams. * Interest in process improvement, automation and AI-enabled solutions. * Strong judgement and problem-solving capability Role related attributes: * Highly organised and dependable. * Strong service-delivery mindset. * Proactive and solution oriented. * Detail focused and accurate. * Strong interpersonal skills. * Collaborative team player. * Flexible and adaptable. * Comfortable operating in a dynamic environment. * Maintains confidentiality and professionalism. * Driven to continuously improve processes and outcomes.

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