Role Description This is a full-time remote role for an Operations Manager at a growing U.S.-based company. The Operations Manager will be responsible for overseeing and optimizing day-to-day operations, ensuring smooth execution of business processes, improving operational efficiency, and supporting the company’s growth initiatives.  Qualifications: * More than 2 years of experience as an Operations Manager or Client Success in a similar role * Strong organizational, problem-solving, and decision-making skills * Able to analyze data and formulate strategies in line with the required outcome * Proven ability to manage multiple tasks and priorities in a fast-paced environment * Coach, Manage and Mentor leaders within the business to achieve KPIs * Excellent communication and interpersonal skills * Proficiency in operational management tools and software * Ability to work effectively in a remote setting Responsibilities: * Help run daily operations for a U.S.-based small business, ensuring efficiency and productivity across all areas * Manage capacity planning as well as utilization to support the achievement of business targets, volumes and operational budgets * Develop and implement operational policies and procedures to improve workflow and performance * Monitor and analyze operational metrics to identify areas for improvement * Collaborate with cross-functional teams to support company goals and initiatives * Identify and troubleshoot operational issues, providing timely solutions to minimize disruptions * Measure, asses and report on the performance of teams against targets and industry norms * Support the development and execution of company strategies to drive growth and success * Foster a culture of continuous improvement within the team ​​​​Compensation $ 1,500 - $ 2,500 per month, paid in USD depending on experience. Details * Independent contractor agreement paid 2x monthly. * Client has a desire for long term commitment.