Multimedia Designer

In brief

**Overview** The South African Revenue Service (SARS) is seeking a Multimedia Designer. This role involves providing expertise, advice, and support to implement operational plans and service delivery processes. The primary function is to conduct research, conceptualise, design, develop, and produce graphic content for organisational communication purposes, with the aim of continuously enhancing service delivery. **What you will do** As a Multimedia Designer, you will be responsible for: * Planning and drafting conceptual designs based on client specifications. * Planning and executing creative designs using various traditional and digital mediums. * Applying practical knowledge and judgment in decision-making processes. * Collaborating with relevant teams to generate ideas, concepts, designs, and campaigns, and monitoring quality control for organisational communication. * Gathering information and preparing reports with recommendations pertinent to your specialisation. * Applying practical knowledge to identify trends and potential risks. * Communicating situational interpretations and judgments regarding work outputs and queries. * Ensuring correct application of policies, practices, standards, procedures, and legislation in all work outputs. * Effectively planning and scheduling your own activities to continuously improve quality and service delivery in your area of specialisation. * Executing and implementing process and procedural changes, and providing guidelines and support for new requirements resulting from these changes. * Providing specialist input by investigating opportunities for operational, process, product, and risk optimisation. * Complying with established governance and compliance procedures and processes, while continuously identifying and escalating risks. * Developing and maintaining productive working relationships with peers and team members to achieve predefined objectives. * Adhering to organisational policies and procedures to ensure cost-effectiveness and reduction of financial costs. * Providing authoritative, specialist expertise and advice to both internal and external customers. * Contributing to a culture of service excellence, fostering positive relationships, and providing opportunities for feedback and exceptional service. * Ensuring personal understanding and adherence to customer service delivery standards, and providing specialist support to meet or exceed customer expectations. **Requirements (from the original advert)** * **Minimum Qualification & Experience Required:** * National Diploma (NQF 6) in Multimedia Design or a related field, coupled with a relevant certification in Motion Graphics & Illustration, Digital Arts, Multimedia Design, or a related discipline. * AND 3-4 years' experience in the Marketing, Communications, Public Relations, or Brand Management environment, of which 1-2 years must have been at a knowledge worker level. * **ALTERNATIVE Qualification & Experience:** * Senior Certificate (NQF 4) coupled with experience and relevant certification in Motion Graphics & Illustration, Digital Arts, Multimedia Design, or a related discipline. * AND 6 years' experience in a Marketing, Communications, Public Relations, or Brand Management environment, of which 1-2 years must have been at a knowledge worker level. * **Minimum Functional Requirements:** * Functional/Technical experience in Multimedia design. * **Behavioural Competencies:** * Accountability * Adaptability * Analytical Thinking * Attention to Detail * Commitment to Continuous Learning * Conceptual Ability * Expertise in Context * Fairness and Transparency * Honesty and Integrity * Initiative * Organisational Awareness * Respect * Trust * **Technical Competencies:** * Business Knowledge * Business Writing Skills * Corporate Communications Strategy * Data Collection and Analysis * Digital Media Applications * Efficiency improvement * Functional Policies and Procedures * Quality Orientation * Reporting * Research * Written Communication **Who should apply** This role is ideal for a skilled Multimedia Designer with a strong background in either Marketing, Communications, Public Relations, or Brand Management. The candidate should possess proven experience in conceptualising, designing, developing, and producing graphic content for organisational communication. Applicants must demonstrate strong technical multimedia design skills, be adept at collaborating with teams, and capable of providing specialist advice. A commitment to service excellence, adherence to governance, and the ability to contribute to a positive working culture are essential. **Deadline** 15th October, 2026 **Reference** Original posting: https://www.myjobmag.co.za/job/multimedia-designer-the-south-african-revenue-service-sars Source: myjobmag

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At a glance

• At least 3 years of experience.

• Customer service

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