LOOKING FOR SOUTH AFRICAN CITIZENS WHO ARE BASED IN SOUTH AFRICA CANDIDATES Position : Operations Specialist Working Schedule : 9a-5p EST or 9a-5p PST About the Role: We are seeking a diligent, detail-oriented and reliable Operations Specialist to support a fast-paced, dynamic business environment. The ideal candidate is an analytical thinker who thrives in managing both routine operations and project work with minimal oversight. You will play a key internal role in drafting communications, managing data in Excel, and ensuring operational efficiency. Key Responsibilities: * Draft and refine written communications for internal and client-facing purposes * Manage and analyze data using Excel, including complex spreadsheets and formulas * Operate within a software GUI and collaborate via Slack * Handle detailed, repetitive tasks with care and consistency * Execute urgent, last-minute assignments with quick turnaround when required * Proactively take ownership of projects and daily responsibilities * Maintain accurate records and documentation * Communicate clearly and professionally with team members and stakeholders Key Requirements: * Minimum of 1 year of experience * Excellent written English and communication skills * Diligent, detailed, and reliable. Able to both propose solutions and ask for help when needed * Strong computer literacy; especially MS Windows and Excel * Advanced Excel proficiency (formulas, formatting, data handling) * Demonstrated ability to work independently and think critically * Proven track record of reliability and attention to detail * Comfortable working in an environment that demands initiative * Flexible to U.S. business hours (Eastern or Pacific Time) Preferred Qualifications: * Experience in healthcare or IT industries * Familiarity with tools such as remote desktops, Slack, and Notion Why Join: This is a unique opportunity to work directly with a business leader who values autonomy, quality, and thoughtful execution. You’ll be given the trust and space to excel while contributing meaningfully to a lean, agile team.