Business Analyst - AI Automation

In brief

Overview This role is for a Business Analyst - AI Automation at Hire Resolve. The successful candidate will be responsible for enabling, delivering, driving the adoption of, and governing Artificial Intelligence (AI) and Intelligent Automation solutions across the organisation. They will collaborate with business stakeholders to identify AI-driven improvement opportunities, redesign business processes, and implement innovative technology-enabled solutions to enhance efficiency, decision-making, productivity, and overall business performance. What you will do * Maintain and manage the enterprise AI roadmap and implementation pipeline. * Identify opportunities to leverage AI and intelligent automation to improve business processes and operational efficiency. * Develop and implement AI-enabled business solutions that support improved decision-making and productivity. * Analyse and redesign business processes to identify opportunities for automation and optimisation. * Deliver workflow and automation solutions from concept through implementation and adoption. * Track and report on productivity improvements, process efficiencies, risk reduction, and cost savings. * Design and develop solutions using approved low-code technologies. * Configure AI agents, automated workflows, forms, approvals, and knowledge repositories. * Utilise Microsoft technologies including Microsoft Copilot Studio, Power Automate, Power Apps, SharePoint, Dataverse, and Microsoft 365 Copilot. * Ensure solutions are appropriately documented and aligned with organisational standards and governance requirements. * Conduct AI risk and impact assessments for proposed and implemented solutions. * Ensure AI and automation solutions comply with cybersecurity, privacy, regulatory, and governance requirements. * Establish appropriate controls to manage risks relating to confidentiality, data protection, accuracy, bias, accountability, and responsible AI usage. * Support the implementation of responsible and ethical AI practices across the organisation. * Partner with business stakeholders to understand business requirements and identify technology-enabled solutions. * Translate business needs into practical AI, automation, and digital solutions. * Support change management, adoption, testing, monitoring, and operational support activities. * Collaborate with IT and business teams throughout the solution delivery lifecycle. Requirements (from the original advert) * Matric / Grade 12. * Diploma or degree in Information Systems, Computer Science, Business Analysis, or a related field. * Minimum 3 years’ relevant experience in one or more of the following: * Business Analysis * Product Management * Digital Transformation * Process Automation * Enterprise Applications * Intelligent Automation * Proven experience delivering workflow or automation solutions from concept through implementation and adoption. * Previous experience working within an IT environment will be advantageous. * Intermediate to advanced proficiency in the Microsoft Office Suite, particularly: * Excel * Word * Email / Outlook * Experience with SAP. * Proficiency in: * Microsoft Copilot Studio * Power Automate * Power Apps * SharePoint * Dataverse * Microsoft 365 Copilot * Knowledge and practical understanding of: * Generative AI * AI Agents * Prompt Engineering * AI Governance * Responsible AI principles * APIs and system integrations * Identity and Access Management IAM * Application Lifecycle Management ALM Who should apply Candidates with a background in Information Systems, Computer Science, Business Analysis, or a related field, possessing at least 3 years of experience in areas such as Business Analysis, Product Management, Digital Transformation, Process Automation, Enterprise Applications, or Intelligent Automation. Ideal candidates will have a proven track record of delivering workflow or automation solutions from concept to adoption, proficiency in Microsoft Office Suite, SAP experience, and hands-on experience with specific Microsoft AI and automation technologies. A practical understanding of Generative AI, AI Agents, Prompt Engineering, AI Governance, and Responsible AI principles is also essential. Deadline Not specified Reference Original posting: https://www.myjobmag.co.za/job/business-analyst-ai-automation-hire-resolve Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

• At least 3 years of experience.

• Microsoft Excel
• Microsoft Office
• SAP

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

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