The ideal candidate loves talking to people and proactively solving problems! You will be responsible for making customers happy! You will work remotely for a growing US based business and earn US Dollars! Our clients include service businesses, manufacturing companies, real estate companies, private equity firms, tech companies, e-commerce companies and more! Responsibilities * Communicate with customers via phone, email and chat. * Provide knowledgeable answers to questions about product, pricing and availability. * Work with internal departments to meet customer's needs. * Data entry in various platforms. * Administrative tasks. * Work United States business hours. Qualifications * An English or Afrikaans accent. * Sales experience and comfort. * Typing at least 50 words per minute. * 1-5 years of customer service experience. * Knowledge of Google Workspace and various customer relationship management softwares. * Excellent phone etiquette and excellent verbal, written, and interpersonal skills. * Ability to multi-task, organize, and prioritize work. We have a VERY strong demand among our clients for customer service representatives.
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