Service Delivery Manager
- Contract
- Permanent
- Minimum qualification
- Diploma
- Closing date
First listed . Last checked at source .
In brief
Overview This role is for a Service Delivery Manager at iLaunch (Pty) Ltd. The position focuses on managing IT-related infrastructure and service delivery processes to ensure efficient and effective service delivery to clients, as well as maintaining compliance with service level agreements. What you will do * Managing the IT-related infrastructure and service delivery processes. * Ensuring efficient, effective delivery of services to clients. * Overseeing and ensuring compliance with service level agreements (SLAs). * Negotiating and agreeing OLAs and SLAs with customers. * Ensuring that agreed targets are aligned with SLA targets. Requirements (from the original advert) * Matric / Grade 12 * IT-Related Tertiary Qualification (Degree or Diploma) * Project Management Certification * ITIL V4/V5 foundation * Minimum of 5 Years IT Service Delivery Management experience Who should apply The ideal candidate is an individual with at least five years of experience in IT Service Delivery Management, possessing a relevant IT tertiary qualification, Project Management Certification, and ITIL V4/V5 foundation. They should be proficient in managing IT infrastructure, service delivery processes, and ensuring compliance with service level agreements. Deadline Not specified Reference Original posting: https://www.jobmail.co.za/jobs/automotive/automotive-technician/northern-suburbs/service-delivery-manager-id-7597128 Source: jobmail
Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.
At a glance
- At least 5 years of experience.
- Project management
Extracted automatically from the advert; confirm requirements on the original listing.
Job description
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