Short-term Insurance Personal Lines Facilitator (KZN)

In brief

**Overview** This role is for a Short-term Insurance Personal Lines Facilitator located in KZN, within Telesure Investment Holdings (TIH). The primary purpose of this position is to create an engaging learning environment and facilitate internal learning programmes. This involves effective preparation, facilitation, and post-learning impact support to encourage knowledge transfer, connect theory to the TIH workplace, and foster open conversation and feedback. **What you will do** The key responsibilities for this role include: * **Learning and Development Program Delivery:** Delivering face-to-face, virtual sessions, or short courses, creating context for learner engagement, adapting learning methods to suit learner needs, and providing feedback on participant activity and application. * **Project and Program Stakeholder Engagement:** Developing and maintaining productive working relationships with peers, seniors, and learners, collaborating with stakeholders to ensure appropriate learning delivery, and actively engaging with the Learning Management System (LMS). * **Learning and Development Program Design:** Designing learning sessions to meet curriculum requirements or fill gaps, developing and maintaining relevant content and high-quality training resources, implementing various facilitation techniques, and assessing and adjusting methodologies for effective learning delivery. * **Leadership Development Capability:** Managing the end-to-end delivery of leadership development programmes, including needs analysis, design, development, implementation, evaluation, and facilitation of both behavioural and theoretical aspects of leadership. * **Learning Needs Analysis:** Supporting the identification of learning needs by analysing performance and competence data to identify gaps and recommend priorities for Learning and Development interventions. * **Business Requirements Identification:** Utilising available business-relevant information to drive classroom learning and understanding current business challenges, objectives, and strategies of TIH and specific Business Units (BUs). * **Personal Capability Building:** Developing personal capabilities through assessment, development planning, formal and informal training/coaching, maintaining professional accreditation, and staying updated on content development, technology, regulation, and industry best practices. * **Improvement / Innovation:** Applying logic, reasoning, and agility to identify strengths and weaknesses of alternative solutions or approaches to problems. * **Document Preparation:** Preparing training plans aligned with the training curriculum, preparing relevant training material, gathering and summarising data for reports, and capturing registers on the relevant learning management system. * **Training Room Operations:** Managing the training environment to ensure equipment standards, cleanliness, adherence to code of conduct, and ensuring learners have correct systems and stationery. **Requirements (from the original advert)** * **Education:** * Education and Training Development Practices (ETDP) Essential * Maintain professional knowledge by reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies Essential * A degree/diploma in relevant field Advantageous * Accredited Moderator Advantageous * Accredited Assessor Advantageous * **Experience:** * 2 to 4 years’ experience as a facilitator or educator within the Learning and Development field Essential * Experience with facilitation of leadership development programmes Advantageous **Who should apply** This role is suitable for an experienced facilitator or educator with 2 to 4 years of experience in the Learning and Development field, possessing essential qualifications in Education and Training Development Practices (ETDP). The ideal candidate is dedicated to maintaining professional knowledge, capable of delivering and designing engaging learning programmes, including leadership development. They should be skilled in stakeholder engagement, learning needs analysis, and aligning training with business objectives. An organised individual who can manage training logistics and documentation, and is adept at adapting learning methods to suit diverse learner needs, would thrive in this position. **Deadline** Not specified **Reference** Original posting: https://www.myjobmag.co.za/job/short-term-insurance-personal-lines-facilitator-kzn-telesure-investment-holdings-tih Source: myjobmag

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