Controller: Credit Control Ref: 4408773

In brief

**Overview** The role of Controller: Credit Control at George Local Municipality is a supervisory position responsible for overseeing and ensuring the effective implementation and adherence to the municipality's Credit Control Policy and debt collection processes. This involves managing indigent applications, monitoring and administering client accounts, ensuring the recovery of outstanding monies, and maintaining accurate financial records in line with Council policy and legal requirements. The position also entails providing financial administration control and managing staff-related matters within the credit control function. **What you will do** * Ensure that all indigent applications conform to requirements and that the processing of applications are conducted according to prescribed guidelines. * Ensure that actions instituted against Consumers are in line with Council policy and office guidelines. * Ensure that all arrear accounts are tended to, and that control is exercised on the collection of outstanding monies. * Monitor and administer the statuses of the accounts of clients in various category accounts as listed above. * Ensure that the number of arrangements are made for the effective management of the Credit Control System and the capturing of statistical documentation and information. * Ensure that all credit control requirements are implemented and adhered to in terms of the Credit Control Policy of Council. * Ensure that all sequences associated with Credit Control and Debt Collection is executed according to Council Policy. * Ensure that proper record is kept of all accounts subjected to administration, sequestration and liquidation. * Ensure all recoveries are done as arranged with account holders. * Ensure that service accounts of Personnel and Councillors / contractors are monitored and that all monies due are recovered. * Ensure an efficient administration process; to ensure that an efficient and effective financial administration control is provided. * Ensure that final accounts reflecting debit and credit balances conforms to all aspects as contained in the Credit Control Policy. * Ensure all legal requirements are followed. * Ensure assistance is provided to clients in reaching repayment agreements according to Council's Bylaws and Policies. * Ensure that communication channels are effective, and that information is obtained and shared. * Ensure that all staff related matters are attended to and that a safe work environment is provided. **Requirements (from the original advert)** * Grade 12 * Relevant Financial Certificate * Computer Literacy: MS Office * 5-8 years' relevant financial experience with supervisory experience. * **Competencies:** * **Core Professional Competencies:** Written Communication; Oral Communication; Attention to Detail; Influencing; Ethics and Professionalism; Organisational Awareness; Problem Solving; Planning and Organising * **Functional Competencies:** Business Processes; Use of Technology; Data Processing & Analysis * **Public Service Orientation Competencies:** Interpersonal Relationships; Communication; Service Delivery Orientation; Client Orientation and Customer Focus * **Personal Competencies:** Action Orientation; Resilience; Change Readiness; Cognitive ability; Learning orientation * **Management / Leadership Competencies:** Impact and Influence; Team Orientation; Direction Setting; Coaching and Mentoring **Who should apply** This role is suited for an experienced financial professional with a Grade 12 qualification and a relevant financial certificate. Candidates should possess 5-8 years of relevant financial experience, including proven supervisory responsibilities, and be proficient in MS Office. The ideal applicant will demonstrate strong communication, attention to detail, ethical conduct, and problem-solving skills, coupled with an understanding of organisational awareness and effective planning. Functional expertise in business processes, technology use, and data analysis is essential. Furthermore, candidates should exhibit a strong public service orientation, client focus, and effective interpersonal skills, along with personal attributes like resilience, adaptability, and a proactive approach. Leadership qualities such as impact, influence, team orientation, and a capacity for coaching and mentoring are also key. **Deadline** 2026-10-21 AT 16:30PM **Reference** Original posting: https://www.myjobmag.co.za/job/controller-credit-control-ref-4408773-george-local-municipality Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

• At least 5 years of experience.

• Microsoft Office

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

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