Pharmacy Manager - Clicks Winelands Square

In brief

**Overview** This role is for a Pharmacy Manager at Clicks Winelands Square, part of the Clicks Group. The primary purpose is to ensure the efficient operation of both the dispensary and the clinic. This involves leading and directing the pharmacy team to deliver high standards of pharmaceutical care, aiming to meet sales and compliance targets and secure a competitive advantage for the brand. **What you will do** * Ensure and provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks’ way of working, good pharmacy practice, and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC). * Efficiently manage and control all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping, and administration, in line with merchandising, SAPC regulations, and company standards. * Ensure the operational viability of the dispensary through sound financial management, focus on core dispensary and clinic targets, management of expenses, and proactively taking appropriate action as required. * Ensure competent and motivated employees, including learners and interns, through effective selection, leadership, management, and ongoing development to build capacity and capability to meet current and future business needs. * Adequately schedule staff in line with the labour policy and the relevant labour model to ensure each department is fully and appropriately staffed, including ensuring weekly time and attendance and employee records are complete and submitted to HR. * Manage customer service initiatives in the dispensary that result in a great customer experience, drive customer loyalty, and achieve ClubCard participation targets. * Ensure integration and partnership with the clinic and healthcare aisle, resulting in a full offering to customers regarding their healthcare needs. * Support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values. * Drive cohesion, consistency, and integration between the store operation, pharmacy, and clinic teams. * Drive a high performing business culture that delivers employee affiliation, customer satisfaction, and shareholder value. **Requirements (from the original advert)** **Knowledge:** * SAPC and relevant legal knowledge * Ethical working practice and compliance * Knowledge of stock, cost, risk and compliance management procedures * Knowledge of patient care, professional counselling * Knowledge of customer service excellence * Knowledge of labour legislation and IR practices * Sound understanding and application of financial management principles * Knowledge of competency based interviewing **Skills:** * Sound managerial, tutorship and coaching skills * Results and target driven * Planning and organizing skills * Problem-solving skills * Strong customer orientation * Interpersonal skills Customer service orientation and effective patient care * Computer literacy * Strong financial acumen **Competencies:** * **Essential:** * Leading and Supervising * Delivering Results and Meeting Customer Expectations * Planning and Organizing * **Desirable:** * Relating and networking * Coping with Pressures and Setbacks * Entrepreneurial and Commercial Thinking * Working with people * Adhering to Principles and Values **Experience:** * **Essential:** * Minimum 2 years’ experience post community service year * Minimum 1 year People Management experience * Registration as Responsible Pharmacist with SAPC * **Desirable:** * Retail Pharmacy experience * Unisolve experience **Education:** * **Essential:** Registered Pharmacist with SAPC **Who should apply** This role is suitable for a registered Pharmacist with the SAPC, possessing a minimum of 2 years' post-community service experience and at least 1 year in people management. The ideal candidate will have strong leadership, managerial, and coaching skills, capable of leading a pharmacy team to deliver high standards of pharmaceutical care and operational efficiency. They should be results and target driven, possess strong financial acumen, and be adept at planning, organizing, and problem-solving, with a strong focus on customer service excellence and compliance with SAPC regulations and labour legislation. Experience in retail pharmacy and Unisolve is desirable. **Deadline** Not specified **Reference** Original posting: https://www.myjobmag.co.za/job/pharmacy-manager-clicks-winelands-square-clicks-group-3 Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

• At least 1 year of experience.

• Customer service

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

Before you apply

• Confirm the requirements and closing date on the original listing (myjobmag). SPANi lists vacancies from other sites and may not reflect last-minute changes.
• Legitimate employers do not charge application, registration or training fees.
• Don't send your ID or bank details before you have confirmed the employer is real.

How to spot a job scam