Medical Receptionist

In brief

**Overview** This document outlines the role of a Medical Receptionist, being recruited by Abantu Staffing Solutions (Pty) Ltd. The role involves managing the reception and administrative duties within a medical practice, serving as the primary point of contact for patients and visitors. **What you will do** As a Medical Receptionist, your responsibilities include: * Welcoming and assisting patients, parents and visitors professional and friendly * Managing incoming telephone calls, messages and general enquiries * Booking, confirming, changing and coordinating patient appointments * Maintaining accurate patient information and records * Assisting with patient files, medical reports and general documentation * Liaising professionally with doctors, patients, parents, hospitals and other healthcare professionals * Assisting with medical aid and other patient administration where required * Processing and communicating information accurately and timeously * Receiving payments and assisting with basic reception-related financial administration * Maintaining an organised, professional and efficient reception area * Working closely with reception and administrative staff to ensure duties are covered * Assisting colleagues during busy periods and taking responsibility for tasks that need to be completed * Maintaining strict confidentiality regarding all patient, medical and practice information * Providing general administrative support to the doctors and practice team as required **Requirements (from the original advert)** The original advert listed the following requirements: * Matric / Grade 12 * Previous reception or administrative experience * Experience within a medical practice, hospital, healthcare or professional environment * Experience dealing directly with clients, patients or members of the public * Strong MS Office skills and working experience with electronic administrative systems * Good telephone manner and written communication skills * Own vehicle (highly advantageous) **Who should apply** This role is suitable for an individual who is professional, friendly, organised, and efficient, possessing strong administrative and communication skills. The ideal candidate will have prior reception or administrative experience, specifically within a medical, hospital, healthcare, or other professional environment, and be comfortable interacting directly with clients, patients, or the public. Proficiency in MS Office and electronic administrative systems is required, alongside a good telephone manner and written communication skills. The candidate should be capable of maintaining confidentiality and willing to assist colleagues, with having their own vehicle being a significant advantage. **Deadline** Not specified **Reference** Original posting: https://www.jobmail.co.za/jobs/sales-marketing/client-services-sales-support/east-london/medical-receptionist-id-7596152 Source: jobmail

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

• Microsoft Office

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

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