Shift Supervisor, Gqeberha

In brief

Overview This role is for a permanent Shift Supervisor based in Gqeberha, Eastern Cape, recruited by Sheldon Recruitment. What you will do * Conduct CCTV and system health checks. * Identify and escalate technical faults and offline systems. * Manage shift email correspondence and client communications. * Compile operational shift reports. * Perform quality assurance on incident and audit reports. * Monitor compliance with SOPs and operational standards. * Support Event Analysts during incidents and escalations. * Maintain fault logs and follow up on outstanding technical issues. * Assist with training and coaching of junior team members. Requirements (from the original advert) * Grade 12 / Matric. * Previous experience within a Control Room, Security Operations Centre SOC, Monitoring Centre, CCTV Monitoring, or Event Analyst environment. * Strong computer literacy and administrative skills. * Excellent written and verbal communication skills. * Ability to compile professional reports and incident documentation. * Experience working shifts, including nights, weekends, and public holidays. * Ability to work under pressure and manage multiple priorities simultaneously. * Strong attention to detail and problem-solving skills. Who should apply Candidates with a Grade 12/Matric qualification and previous experience in a Control Room, Security Operations Centre (SOC), Monitoring Centre, CCTV Monitoring, or Event Analyst environment. The ideal candidate should possess strong computer literacy, administrative skills, excellent written and verbal communication, and the ability to compile professional reports. They must be able to work shifts, including nights, weekends, and public holidays, and demonstrate the ability to work under pressure, manage multiple priorities, and exhibit strong attention to detail and problem-solving skills. Deadline Not specified Reference Original posting: https://www.myjobmag.co.za/job/shift-supervisor-gqeberha-sheldon-recruitment Source: myjobmag

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