3D Printer Technician

In brief

**Overview** The 3D Printer Technician at SMD Technologies provides technical support, fault diagnosis, repairs, and maintenance for 3D printers. This role is integral to the returns and after-sales process, involving unit assessment, authorized repairs, and ensuring correct operation before release. The technician will also continuously develop technical capabilities through training and supervised practical work. **What you will do** * Diagnose printer malfunctions and deliver troubleshooting support through in-person, phone calls, and email correspondence. * Complete authorized repairs and component replacements (e.g., nozzles, hotends, extruders, belts, fans, sensors, motors, build surfaces) within training and competency limits. * Perform cleaning, lubrication, belt adjustment, bed leveling, calibration, and approved firmware updates. * Carry out routine maintenance to minimize downtime. * Assemble and set up printers for assessment or testing. * Perform functional checks and test prints to confirm faults are resolved. * Check completeness and documentation before release. * Report recurring faults. * Apply consistent attention to detail and health and safety practice throughout. **Requirements (from the original advert)** * Grade 12 * A relevant technical certificate (electronics, electrical engineering, mechatronics, IT hardware) or training in 3D printing/equipment repair is advantageous. * Knowledge of 3D printing technologies, materials, and software (CAD, slicing). * Logical fault finding across mechanical and electronic components. * Strong technical/mechanical aptitude. * Safe tool use and accurate component replacement. * Effective time management to prioritise multiple print jobs, follow checklists, and organise assigned work. * Computer literacy and accurate service record keeping. * Attention to detail and a quality-control mindset. * Sound judgement on when to escalate issues. * Customer service orientation and clear communication with customers and colleagues. * Adaptability to new technologies. * Deadline orientation under pressure. * Strong teamwork. **Who should apply** An individual with a technical aptitude and an interest in 3D printing technology, capable of fault diagnosis, repair, and maintenance of 3D printers. The ideal candidate should possess strong diagnostic and troubleshooting skills, be detail-oriented, and have a customer service mindset. They should be computer literate, able to manage their time effectively, and adaptable to new technologies, working well under pressure both independently and as part of a team. **Deadline** Not specified **Reference** Original posting: https://www.myjobmag.co.za/job/3d-printer-technician-smd-technologies Source: myjobmag

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At a glance

• Customer service

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