Administrative Controller: Customer Master

Clover S.A

Location
Roodepoort, Gauteng
Closing date

First listed . Last checked at source .

In brief

**Overview** This role is for an Administrative Controller specializing in Customer Master records at Clover S.A. (Proprietary) Limited. The primary function involves creating, maintaining, and ensuring the accuracy of Customer Master records for the Group and its business partners. The position provides essential administrative support by managing specialized records, processing documentation, preparing reports, and resolving data discrepancies to ensure effective business operations. **What you will do** As an Administrative Controller: Customer Master, you will be responsible for: * **Customer Master Maintenance:** * Creating new customer accounts according to Clover's established rules and standards. * Downloading account applications and preparing Excel files for bulk creation. * Preparing and formatting Excel files for bulk maintenance operations. * Maintaining existing customer records to support ongoing operational requirements. * **Call Handling:** * Monitoring the call logging system for all customer master-related inquiries and issues. * Attending to logged calls promptly and in a timely manner. * Adhering to defined Service Level Agreements (SLAs). * Providing guidance and assistance to users regarding customer master data. * **Customer Master Support:** * Providing comprehensive support to internal users and business partners. * Assisting users with troubleshooting and problem-solving related to customer master data. * Supplying necessary information to aid various business processes. **Requirements (from the original advert)** * Relevant experience in applying job-related concepts, techniques, and processes at the required level. * Business English: Fluent. * Computer literacy: Intermediate. **Who should apply** The ideal candidate should be proactive and action-orientated, capable of solving problems through effective decision-making and maintaining high standards in their work. They should demonstrate commitment and motivation, with an ability to lead and drive change for improvement. Technically, the candidate should possess strong planning and organizational skills, the ability to apply expertise and technology, and solid administrative capabilities. **Deadline** 14th October, 2026 **Reference** Original posting: https://www.myjobmag.co.za/job/administrative-controller-customer-master-clover-s-a-proprietary-limited-1 Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

    • Microsoft Excel

    Extracted automatically from the advert; confirm requirements on the original listing.

    Job description

    Job Advert Summary * The incumbent will create, maintain, and ensure the accuracy of Customer Master records for the Group and its business partners. The role provides key administrative support through the management of specialised records, processing of documentation, preparation of reports, and resolution of data discrepancies to support business operations effectively. Requirements * Relevant experience in applying job related concepts, techniques and processes at the required level * Business English: Fluent * Computer literacy Intermediate Competencies BEHAVIOURAL * Proactive and action orientated. * Solves problems through effective decision making. * Maintains high standards. LEADERSHIP * Commitment and motivation. * Lead and drive change for improvement. TECHNICAL * Ability to plan and organize. * Apply expertise and technology. * Administrative capabilities. Duties and Responsibilities Conduct Customer Master maintenance * Create new customer accounts in accordance with Clover's rules and standards. * Download account applications and prepare excel files for bulk creation. * Prepare and format excel files for bulk maintenance. * Maintain existing customer records to support operational requirements. Handle logged calls * Monitor call logging system for customer master related calls. * Attend to calls promptly and timeously. * Adhere to SLA's. * Provide guidance and assistance to users. Provide Customer Master support * Provide support to internal users and business partners. * Assist users with trouble shooting and problem solving. * Provide information to aid business processes . Deadline:14th October,2026

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