IT Service Desk Consultant
- Location
- Cape Town, Western Cape
- Work model
- On-site
- Contract
- Contract
- Salary (as advertised)
- R336 151 per year
- Minimum qualification
- Matric / Grade 12
- Closing date
First listed . Last checked at source .
In brief
**Overview** This role is for an IT Service Desk Consultant at the University of Cape Town. The successful candidate will join the IT Service Desk team to provide ICT support to staff and students, both telephonically and onsite. **What you will do** * Capturing support requests. * Researching and providing accurate and comprehensive solutions to customers via telephone and onsite. * Participating in team projects, as well as research and development of services and products. * Coach and mentor junior colleagues. **Requirements (from the original advert)** * Grade 12 or a technical equivalent qualification. * Current A+ not older than 3 years, Microsoft or Apple MAC certification or equivalent qualification. * At least 2 years' relevant work experience in a customer-focused IT support position. * An unendorsed code 8 driver’s licence. **Who should apply** The ideal candidate is a dynamic, motivated, and organized individual with an excellent working knowledge of common IT hardware and software applications. They should possess a strong customer service ethic and excellent problem-solving skills for Microsoft and Apple Mac environments. Superior written and spoken communication skills, including business and technical writing skills, are essential. The ability to coach and mentor junior colleagues is also a desired attribute. **Deadline** 9 October 2026 **Reference** Original posting: https://www.myjobmag.co.za/job/it-service-desk-consultant-university-of-cape-town Source: myjobmag
Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.
At a glance
- At least 2 years of experience.
- Customer service
- Driver's licence
Extracted automatically from the advert; confirm requirements on the original listing.
Job description
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