Casual Frontshop Assistant - The Club - Pretoria

In brief

Overview This role is for a Casual Frontshop Assistant at Dis-Chem Pharmacies, specifically at their The Club - Pretoria location. The primary purpose of this position is to uphold merchandising standards and provide customer service at the point of sale, in accordance with Dis-Chem policies and procedures. What you will do * Ensure that full ranges of products are on the shelves at all times and neatly presented. * Maintain the stock on the shelves to ensure it has not reached its sell by date. * Restock merchandise when needed to ensure maximum sales. * Follow up on all out-of-stock queries from customers in line with the customer service out-of-stock list and ensure they are dealt with in a timeous manner. * Ensure delivered stock and/or stock pulled from the storeroom are stored and packed in the correct space. * Ensure merchandise displays, labels, and pricing are correct at all times and report all price discrepancies to management. * Ensure the storeroom is organised, neat, and tidy. * Keep up to date with new product knowledge to effectively assist customers. * Assist with restocking of merchandise and supplies when needed to ensure maximum sales. * Assist with back shopping when required. * Handle all merchandise carefully to prevent any losses. * Transact all purchases – receive, verify, and process all payments such as cash, cards, vouchers, coupons, and any other acceptable payments. * Exchange merchandise for customers and accept returned goods by customers when authorised to do so by the Frontshop Leader. * Process all loyalty cards including those of accelerated partners. * Ensure cash is placed in the drop safe according to standard operating procedures. * Ensure all line voids and price changes are approved and signed by a Frontshop Leader and/or Retail Store Assistant. * Ensure accurate cash flow at all times. * Facilitate rotation of stock on a regular basis and adhere to Dis-Chem stock control procedures. * Report low stock levels, items that are out of stock, damaged stock, and expired stock to management. * Assist with the counting of stock files and general stocktaking. * Identify and report damaged and expired stock immediately to management. * Assist with the loading and off-loading of stock when needed. * Ensure boxes are flattened after unpacking stock and taken to the designated area. * Establish a professional relationship with customers and provide friendly, helpful, courteous assistance and advice to all customers. * Report customer compliments and complaints to management. * Adhere to the customer turnover per hour rate as per company benchmark. * Assist with the training of new and current team members. * Ensure that outgoing stock/items/scripts are scanned and paid for. * Keep daily takings cash, cheques, vouchers, card slips, line voids, and incomplete dockets inside the till drawer until they are placed in the drop safe. * Report bad and suspicious behaviour for both staff and customers to management. * Ensure housekeeping is in accordance with Dis-Chem standards. * Adhere to Dis-Chem Policies and Standard Operating Procedures. * Adhere to Health and Safety rules and regulations. * Adhere to the Dis-Chem uniform and personal appearance policy. Requirements (from the original advert) Essential: * Grade 12 – Matric or Senior Certificate * 0 – 6 Months Retail work experience Advantageous: * 1 Year work experience within Retail * Certification in Retail Business Management Competencies (Essential): * Knowledge of retail operations and administration * Finds solutions to potential issues as well as knowing when to escalate the problem and what level to escalate it to. * Comprehending fundamental arithmetic’s like addition, subtraction, multiplication and division. * Conveys ideas and facts verbally using language. * Addresses customer questions in a timely manner. * Recognises the need for procedures and follows relevant procedures. * Takes personal responsibility for the quality and timeliness of work and achieves results with little oversight. Competencies (Advantageous): * Basic computer skills Word, Excel, and Outlook, numerical skills. SAP. Special conditions of employment: * Be able to work retail hours * South African citizen * MIE, no criminal record and clear credit rating * Driver’s license and own reliable transport Who should apply An individual with at least a Grade 12 education and between zero and six months of retail work experience, who is capable of upholding merchandising standards and providing excellent customer service at the point of sale. The ideal candidate will possess knowledge of retail operations and administration, demonstrate problem-solving skills, basic arithmetic comprehension, and effective verbal communication. They should be able to adhere to company procedures, address customer queries promptly, and take personal responsibility for their work quality. Applicants must be South African citizens, able to work retail hours, and pass MIE checks including a clear criminal record and credit rating. Deadline 07 October 2026 Reference Original posting: https://www.myjobmag.co.za/job/casual-frontshop-assistant-the-club-pretoria-dis-chem-pharmacies Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

• At least 1 year of experience.

• Microsoft Excel
• SAP
• Customer service

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

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