Cosmetics Frontshop Assistant - Toti Centre

In brief

**Overview** This role is for a Cosmetic Frontshop Assistant at Dis-Chem Pharmacies' Toti Centre store. The primary purpose of the position is to maintain merchandising standards and support customer service at the point of sale, adhering to Dis-Chem's policies and procedures. **What you will do** * Ensure full ranges of products are always on the shelves and neatly presented. * Maintain the stock on the shelves to ensure it has not reached its sell-by date. * Restock merchandise when needed to ensure maximum sales. * Be responsible for accurate cash flow. * Ensure that all line voids and price changes are approved and signed by a supervisor. * Exchange merchandise for customers and accept return goods when authorized. * Transact all purchases, receiving and processing payments such as cash, cards, vouchers, coupons, and other payments accepted by Dis-Chem. * Store and pack delivered stock or stock pulled from the storeroom immediately in the correct space. * Provide friendly, helpful, and courteous assistance and advice to all customers. * Follow up on all out-of-stock queries from customers using the customer service out-of-stock list. * Ensure cash is placed in the drop safe according to Dis-Chem standard operating procedures. * Be alert and verify all payments according to Dis-Chem verification procedure. * Adhere to Dis-Chem security policies and procedures. * Ensure the use of your code and password is restricted to only you, is safe, and is changed regularly. * Ensure all outgoing stock/items are scanned and paid for. * Adhere to Dis-Chem Policies and Standard Operating Procedures. * Adhere to Health and Safety rules and regulations. **Requirements (from the original advert)** * Grade 12 / Matric * Minimum of 0 - 6 months Retail experience * Minimum 1 year experience within a retail environment in Cosmetics * Certification in Retail or a related field * Computer literate – MS Office * Customer oriented and Attention to detail * English - Speak, read and Write * Knowledge of merchandising standards and the FMCG industry. * Experience working with Planograms. * Category Knowledge including promotions, personal selling, sales targets, customer liaison, and product knowledge. * Comprehending fundamental arithmetics like addition, subtraction, multiplication and division. * Emotional intelligence * Accountability * Problem solving * Trustworthy and honest * Good time management * Willing and able to work retail hours * Reliable transport and/or reside in close proximity to the store * South African citizen * Clear credit and criminal records * **Advantageous:** Third additional language **Who should apply** This position is suitable for individuals with a Grade 12 or Matric qualification, possessing at least 0-6 months of general retail experience and a minimum of one year specifically within cosmetics retail. Candidates should hold a certification in Retail or a related field and be proficient in MS Office and basic arithmetic. The ideal applicant will be customer-oriented, demonstrate strong attention to detail, and possess excellent English communication skills. Essential competencies include knowledge of merchandising standards, the FMCG industry, Planograms, category knowledge (including promotions, personal selling, sales targets, customer liaison, and product knowledge). The candidate should exhibit emotional intelligence, accountability, problem-solving skills, trustworthiness, honesty, and good time management. Applicants must be South African citizens with clear credit and criminal records, willing to work retail hours, and have reliable transport or reside close to the store. Proficiency in a third additional language is considered an advantage. **Deadline** 13 October 2026 **Reference** Original posting: https://www.myjobmag.co.za/job/cosmetics-frontshop-assistant-toti-centre-dis-chem-pharmacies Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

• At least 1 year of experience.

• Microsoft Office
• Customer service

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

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