Frontshop Assistant - Aloe

In brief

**Overview** This role is for a Frontshop Assistant at Dis-Chem Pharmacies, specifically at their Aloe branch. The primary purpose of this position is to maintain merchandising standards and support customer service functions at the point of sale, ensuring adherence to Dis-Chem's policies and procedures. **What you will do** Key responsibilities include: * Ensuring full product ranges are always on shelves, neatly presented, and maintained with current sell-by dates. * Restocking merchandise as needed to maximise sales. * Following up on all out-of-stock customer queries in a timely manner. * Storing and packing delivered stock or stock from the storeroom in the correct locations. * Ensuring merchandise displays, labels, and pricing are correct and reporting any discrepancies to management. * Maintaining an organised, neat, and tidy storeroom. * Staying informed about new product knowledge to effectively assist customers. * Assisting with restocking and back shopping as required. * Handling all merchandise carefully to prevent losses. * Transacting all purchases, including receiving, verifying, and processing various payment types (cash, cards, vouchers, coupons). * Exchanging merchandise and accepting returned goods when authorised by the Frontshop Leader. * Processing all loyalty cards, including those of accelerated partners. * Ensuring cash is placed in the drop safe according to standard operating procedures. * Ensuring all line voids and price changes are approved and signed by a Frontshop Leader or Retail Store Assistant. * Maintaining accurate cash flow at all times. * Facilitating regular stock rotation and adhering to Dis-Chem's stock control procedures. * Reporting low stock levels, out-of-stock, damaged, and expired stock to management. * Assisting with the counting of stock files and general stocktaking. * Identifying and immediately reporting damaged and expired stock to management. * Assisting with the loading and off-loading of stock when needed and flattening boxes for designated areas. * Establishing professional relationships with customers and providing friendly, helpful, courteous assistance and advice. * Reporting customer compliments and complaints to management. * Adhering to the company's customer turnover per hour rate benchmark. * Assisting with the training of new and current team members. * Ensuring all outgoing stock, items, or scripts are scanned and paid for. * Keeping daily takings (cash, cheques, vouchers, card slips, line voids, incomplete dockets) inside the till drawer until placed in the drop safe. * Reporting bad and suspicious behaviour of both staff and customers to management. * Maintaining housekeeping standards in accordance with Dis-Chem policies. * Adhering to Dis-Chem Policies, Standard Operating Procedures, Health and Safety rules, and the uniform and personal appearance policy. **Requirements (from the original advert)** * **Essential Minimum Requirements:** * Grade 12 – Matric or Senior Certificate * 0 – 6 Months Retail work experience * **Advantageous Minimum Requirements:** * 1 Year work experience within Retail * Certification in Retail Business Management * **Essential Competencies:** * Knowledge of retail operations and administration. * Ability to find solutions to potential issues, knowing when and to what level to escalate problems. * Comprehension of fundamental arithmetic (addition, subtraction, multiplication, and division). * Ability to convey ideas and facts verbally using language. * Ability to address customer questions in a timely manner. * Recognition of the need for procedures and adherence to relevant procedures. * Personal responsibility for the quality and timeliness of work, achieving results with little oversight. * **Advantageous Competencies:** * Basic computer skills (Word, Excel, and Outlook). * Numerical skills. * SAP knowledge. * **Special Conditions of Employment:** * Ability to work retail hours. * South African citizen. * MIE check (no criminal record and clear credit rating). * Driver’s license and own reliable transport. **Who should apply** This role is suitable for a South African citizen who has completed Grade 12 (Matric) and possesses 0-6 months of retail work experience, with 1 year being advantageous, especially if accompanied by a Certification in Retail Business Management. The ideal candidate will have knowledge of retail operations and administration, strong basic arithmetic skills, and good verbal communication. They should be solution-oriented, customer-focused, able to follow procedures, and take personal responsibility for their work. The candidate must be able to work retail hours, pass background checks for criminal and credit history, and possess a driver's license with reliable transport. Basic computer skills and SAP knowledge are considered advantageous. **Deadline** 13 October 2026 **Reference** Original posting: https://www.myjobmag.co.za/job/frontshop-assistant-aloe-dis-chem-pharmacies Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

• At least 1 year of experience.

• Microsoft Excel
• SAP
• Customer service

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

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