Coordinator Accreditation (P003130)

In brief

**Overview** This role is for a Coordinator Accreditation at North West University. The purpose of the position is to oversee the management of the accreditation office, ensuring proper governance and risk mitigation through the implementation of accreditation guidelines, accounting, and system controls, including complaints management. The coordinator is responsible for ensuring an adequate number of accredited student accommodations per campus to support NWU Residence, which involves conducting/coordinating physical site inspections, issuing accreditation numbers, and managing the accreditation database. The role also ensures accredited facilities comply with DHET minimum norms and standards and NSFAS guidelines, and includes overall financial and staff management for the accreditation office. **What you will do** Key responsibilities include: * **Administrative Control and Management:** Managing the NWU accreditation database, verifying documentation for landlord accreditation, submitting monthly operations reports, reviewing financial reports, managing new applications, removing declined facilities, updating landlord information, issuing accreditation numbers, gathering and checking documentation, reviewing the database for accuracy and compliance, managing the accreditation mailbox, handling complaints, controlling data capturing, signing off on reconciliations, compiling reports, and ensuring timely issuance of documentation and correspondence. * **Site Inspections:** Arranging and managing property inspections, ensuring minimum requirements are met, noting discrepancies, uploading photographs, arranging surprise visits and re-inspections, and reviewing/approving inspections by junior staff. * **Assisting other offices:** Providing verification support to NWU Student Finance and related systems by confirming accredited bed capacity and identifying discrepancies, assisting with private accommodation-related student queries, engaging with Student life, Protection services, GBV offices, and Student judicial Services on student issues, and engaging with SRC/SCC on private accommodation matters to provide guidance and education. * **Stakeholder communication:** Communicating with landlords regarding accreditation guidelines and outcomes, issuing formal correspondence for corrective actions, managing and resolving landlord and student complaints, providing guidance to service providers on accreditation requirements, and liaising with NWU Corporate communication regarding private accommodation information. * **People Management & OHS:** Adhering to university safety regulations and managing the accreditation team, including work allocation, performance agreement and leave management, staff training and support, labour issues, and reviewing work performed by junior staff. **Requirements (from the original advert)** * **Minimum requirements** * Grade 12 NQF Level 4. * Valid driver's licence. * BCom Law/ BA Law degree OR Risk, Compliance and/or Governance Qualification NQF 7 * Minimum of three (3) years' experience in a student residence or accreditation environment, dealing with applications, inspections, and student-related complaints. * **Added Advantage** * Minimum of three (3) years' experience working on Jotform. * **Key Functional/Technical Competencies:** * Relevant and proven knowledge and experience specifically with regards to the NWU accreditation process will be advantageous. * General computer literacy. * Excellent written and verbal communication skills in English. * Maintain confidentiality and well thought out considered actions. * Conflict resolution skills. * Knowledge of Kuali Financial Systems/ any Financial system. * **Behavioural Competencies** * Attention to detail, problem solving skills and good interpersonal relationships * Work under pressure and have good time management skills * Should be driven, accountable and capable of good client service. * The successful candidate must demonstrate high ethical standards, personal integrity, and a strong commitment to honesty. They must not have a history of involvement in fraudulent activities and must be resistant to undue influence, bribery, or corruption. **Who should apply** The ideal candidate for this Coordinator Accreditation role is someone holding a Grade 12 (NQF Level 4) certificate, a valid driver's license, and a BCom Law/BA Law degree or a NQF 7 qualification in Risk, Compliance, or Governance. They should possess a minimum of three years' experience in a student residence or accreditation setting, specifically dealing with applications, inspections, and student-related complaints. Experience with Jotform is an added advantage. The successful candidate will demonstrate strong administrative, communication (both written and verbal in English), and conflict resolution skills, alongside general computer literacy and knowledge of financial systems. They must be detail-oriented, have strong problem-solving skills, maintain excellent interpersonal relationships, and be capable of working under pressure with good time management. Furthermore, the candidate should be driven, accountable, client-service oriented, and uphold high ethical standards, personal integrity, honesty, and resistance to undue influence or corruption. Knowledge of the NWU accreditation process is beneficial. **Deadline** 13th October, 2026 **Reference** Original posting: https://www.myjobmag.co.za/job/coordinator-accreditation-p003130-north-west-university-1 Source: myjobmag

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At a glance

• At least 3 years of experience.

• Data entry
• Driver's licence

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