Supervisor Power Fashion Thavani Mall

Mr Price Group

Location
Limpopo
Closing date

First listed . Last checked at source .

In brief

**Overview** The Supervisor role at Power Fashion Thavani Mall, part of the Mr Price Group, involves supporting store management in the daily operations of the store. The primary objective is to ensure that overall store objectives, targets, and customer service standards are met and exceeded. **What you will do** * Drive sales and meet customer service standards by implementing customer experience processes, which includes executing business instruction letters, managing markdowns, repricing, promotions, customer experience plans, visual standards, and acting on customer feedback. This also covers achieving new account/membership targets. * Assist in guiding the store team to achieve Key Performance Indicators (KPIs) and operational strategy in line with company values. * Provide ongoing coaching and mentoring to enable and up-skill store associates, particularly regarding product knowledge. * Ensure that stock is accurately received and unpacked for merchandising and replenishment of the sales floor. * Monitor and manage stock levels through defined processes such as stock counts, stock takes, and stock loss action plans to mitigate risks of stock loss and ensure adequate stock on hand. * Oversee the general maintenance of the stockroom to meet housekeeping standards. * Assist with compliance checks through defined processes, including admin checks, store audits, visual audits, COMO (Continuous Monitoring) reports, POS (Point of Sales) reports, health and safety standards, weekly hanger counts, and security measures, to ensure and enforce overall compliance to policies and procedures. **Requirements (from the original advert)** * Grade 12 * 1-2 Years' experience in retail. * Experience in a supervisory role * Sales & service management. * Computer literacy. * Communication skills. * Retail trade. * Brand, customer & product understanding. **Who should apply** This role is suitable for individuals with a Grade 12 qualification and 1-2 years of experience in retail, including previous experience in a supervisory capacity. Candidates should possess skills in sales and service management, computer literacy, and effective communication. A comprehensive understanding of the retail trade, brand, customer, and product is also expected. The ideal applicant will be prepared to support store operations, drive sales and customer experience, assist with team management, oversee stock processes, and ensure adherence to company policies and procedures. **Deadline** Not specified **Reference** Original posting: https://www.myjobmag.co.za/job/supervisor-power-fashion-thavani-mall-mr-price-group Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

  • At least 1 year of experience.
  • Customer service

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

Job Description * Support store management in the daily operations of a store to ensure that the overall objectives, store targets, and customer service standards are met & exceeded. Responsibilities Sales & Customer Experience Management: * Drive sales through the implementation of customer experience processes through execution of business instruction letters, markdowns, repricing, promotions, customer experience plan, visual standards & customer feedback, etc. to meet customer service standards and achieve sales targets. This includes new account/membership targets Team Management: * Assist in driving the team within a store to achieve store KPIs and operational strategy in line with company values. Provide ongoing coaching & mentoring to enable and up-skill store associates e.g. product knowledge Stock Management: * Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor. * Monitor and manage stock levels through defined processes stock counts, stock takes, stock loss action plans, etc. to mitigate risks stock loss and ensure adequate stock on hand. * Oversee the general maintenance of the stockroom to meet housekeeping standards. Risk Management: * Assist with compliance checks through defined processes e.g. admin checks, store audits, visual audits, COMO Continuous Monitoring reports, POS Point of Sales reports, health & safety standards, weekly hanger counts, security, etc. to ensure and enforce overall compliance to policies and procedures. Qualifications * Grade: 12 * 1-2 Years' experience in retail. * Experience in a supervisory role * Sales & service management. * Computer literacy. * Communication skills. * Retail trade. * Brand, customer & product understanding.

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Supervisor Power Fashion Thavani Mall at Mr Price Group | SPANi - South African Jobs