Shop Assistant / Cashier - x1 Clicks Mooi River

In brief

**Overview** This role is for a Shop Assistant / Cashier at Clicks Group, located in Mooi River. The primary purpose of this position is to deliver service excellence through efficient customer service, point of sale (POS) operational activities, and merchandising in the store, all aimed at creating a positive customer experience. **What you will do** * Efficiently execute all operational activities at the point of sale in a timely and efficient manner. * Maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards. * Ensure the safe handling of cash at all times. * Proactively promote the Clicks' clubcard and enroll new clubcard members to achieve participation targets. * Make customers aware of promotions to positively affect sales and ensure customers "feel good and pay less". * Deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service. * Efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards. * Support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values. * Maintain updated knowledge on products, ranges, promotions and events to provide correct information to customers at all times. **Requirements (from the original advert)** * **Education:** * Essential: Grade 12 * Desirable: Maths 50% and English 50% at Grade 12 level * **Experience:** * Desirable: Experience in a customer-facing role within a retail/FMCG store operations environment * **Knowledge:** * Basic maths calculations * Retail/FMCG background and understanding of merchandising and promotions principles * Understanding of stock management procedures * Knowledge of customer service excellence * **Skills:** * Planning and organising skills * Problem-solving skills * Strong customer orientation * Good communication skills * Computer literacy * Numeracy skills * **Competencies:** * Essential: Relating and networking, Following instructions and procedures, Delivering Results and Meeting Customer Expectations * Desirable: Working with people, Persuading and Influencing, Planning and Organising, Coping with Pressures and Setbacks **Who should apply** Candidates should be customer-focused individuals with strong communication and numeracy skills. They must be capable of accurately handling point of sale transactions, managing cash safely, and following instructions and procedures. The role requires someone who can proactively promote loyalty programs and store promotions, is adept at planning and organizing tasks, and can deliver results and meet customer expectations. An ideal applicant will be computer literate, possess basic maths knowledge, and have an understanding of customer service excellence, merchandising, and stock management. **Deadline** Not specified **Reference** Original posting: https://www.myjobmag.co.za/job/shop-assistant-cashier-x1-clicks-mooi-river-clicks-group-2 Source: myjobmag

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• Customer service

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