Pharmacist Assistant QPB - Unicare SchuinVilla

In brief

**Overview** Unicare, a 24 Hour Pharmacy within the Clicks Group, is seeking to appoint a Pharmacist Assistant QPB. This role is based at Unicare SchuinVilla Express and reports to the Dispensary Manager. The position is for an individual who is passionate about customer service. **What you will do** * Interact with customers in a professional manner and with strict confidentiality, adhering to SOPs and agreed timelines. * Dispense scripts and perform any related claiming or capturing procedures. * Ensure accurate and complete handling of all patient profiles. * Interact with healthcare professionals as needed. * Undertake problem-solving and follow up on queries. * Communicate with customers via telephone or other means regarding medication and Healthcare Services. * Handle queries regarding prescriptions. * Manage patient profiles. * Assist with Chronic authorizations in collaboration with the medical aid team. * Liaise with all other departments. * Perform ad hoc requirements as per operational needs. * Maintain high standards of customer service and care. * Ensure efficient stock control and administration, including the repacking of medicine. * Carry out efficient dispensary administration. * Perform accurate compounding. * Provide general health advice. * Maintain high standards of housekeeping and merchandise display. **Requirements (from the original advert)** * **Experience:** * Minimum 1 year in the role of Pharmacist Assistant Post Basic * Retail Experience * **Education:** * Further Education and Training Certificate Pharmacist Assistance Essential * Valid registration with SAPC * **Knowledge:** * Product knowledge including OTC * SAPC and relevant legal knowledge * Sound knowledge of the chronic authorization process and procedures * Customer service orientated * Ethical working practice and compliance * **Skills:** * Computer literacy (MS Office) * Service orientated * Team Player * Integrity * Accuracy and attention to detail * Ability to use initiative in order to provide patient satisfaction * Effective time management skills * Adaptability * Positive attitude * Ability to work under pressure * **Competencies:** * Adhering to Principles and Values * Working with People * Delivering Results and Meeting Customer Expectations * Following Instructions and Procedures * Relating and Networking * Planning and Organising **Who should apply** This role is suitable for a Pharmacist Assistant Post Basic with a minimum of one year's experience in the role, including retail experience. Candidates must hold a Further Education and Training Certificate in Pharmacist Assistance and be validly registered with SAPC. The ideal candidate will be passionate about customer service, possess strong computer literacy, ethical working practices, and a positive, adaptable attitude, with the ability to work under pressure and show initiative. **Deadline** Not specified **Reference** Original posting: https://www.myjobmag.co.za/job/pharmacist-assistant-qpb-unicare-schuinvilla-clicks-group-2 Source: myjobmag

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• Microsoft Office
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