Pharmacy Manager - Olievenhoutbosch

In brief

**Overview** This role is for a Pharmacy Manager at Clicks Group, located in Olievenhoutbosch. The primary purpose is to ensure the efficient operation of the pharmacy's dispensary and clinic, delivering service excellence by leading and directing the pharmacy team. The manager is responsible for achieving sales and compliance targets, providing high standards of pharmaceutical care, and ultimately contributing to a competitive advantage for the brand. **What you will do** * Ensure and provide high standards of pharmaceutical care, accurate and safe dispensing (including generic substitution), and professional advice in accordance with Clicks’ operating procedures, good pharmacy practice, and the legal scope outlined by the South African Pharmacy Council (SAPC). * Efficiently manage and control all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping, and administration, aligning with merchandising standards, SAPC regulations, and company policies. * Ensure the operational viability of the dispensary through sound financial management, focus on core dispensary and clinic targets, effective expense management, and proactive corrective action as required. * Develop competent and motivated employees, including learners and interns, through effective selection, leadership, management, and ongoing development to build capacity and capability for current and future business needs. * Adequately schedule staff in line with the labor policy and relevant labor model to ensure each department is fully and appropriately staffed, including ensuring weekly time and attendance records and employee records are complete and submitted to HR. * Manage customer service initiatives within the dispensary to foster a great customer experience, drive customer loyalty, and achieve club card participation targets. * Ensure integration and partnership with the clinic and healthcare aisle to provide a comprehensive healthcare offering to customers. * Support the Clicks Group’s vision to be the customer’s first choice health and beauty retailer by living and driving company values. * Drive cohesion, consistency, and integration among the store operation, pharmacy, and clinic teams. * Foster a high-performing business culture that results in employee affiliation, customer satisfaction, and shareholder value. **Requirements (from the original advert)** **Knowledge:** * SAPC and relevant legal knowledge * Ethical working practice and compliance * Knowledge of stock, cost, risk and compliance management procedures * Knowledge of patient care, professional counselling * Knowledge of customer service excellence * Knowledge of labour legislation and IR practices * Sound understanding and application of financial management principles * Knowledge of competency based interviewing **Skills:** * Sound managerial, tutorship and coaching skills * Results and target driven * Planning and organizing skills * Problem-solving skills * Strong customer orientation * Interpersonal skills * Customer service orientation and effective patient care * Computer literacy * Strong financial acumen **Competencies:** * **Essential:** * Leading and Supervising * Delivering Results and Meeting Customer Expectations * Planning and Organizing * **Desirable:** * Relating and networking * Coping with Pressures and Setbacks * Entrepreneurial and Commercial Thinking * Working with people * Adhering to Principles and Values **Experience:** * **Essential:** Minimum 2 years’ experience post community service year * **Essential:** Minimum 1 year People Management experience * **Essential:** Registration as Responsible Pharmacist with SAPC * **Desirable:** Retail Pharmacy experience * **Desirable:** Unisolve experience **Education:** * **Essential:** Registered Pharmacist with SAPC **Who should apply** The ideal candidate is a Registered Pharmacist with the SAPC, including registration as a Responsible Pharmacist, who possesses a minimum of two years' post-community service experience, with at least one year in a people management role. They should demonstrate strong leadership, tutorship, and coaching abilities, be highly results and target-driven, and possess excellent planning, organizing, and problem-solving skills. Essential attributes include a strong customer orientation, robust interpersonal skills, computer literacy, and strong financial acumen. The candidate should have in-depth knowledge of SAPC regulations, ethical practices, patient care, and customer service excellence, alongside an understanding of stock, cost, risk, compliance, and labour management. Desirable qualities include the ability to network, cope effectively with pressure, demonstrate entrepreneurial and commercial thinking, work collaboratively with others, and uphold principles and values, with previous retail pharmacy and Unisolve experience being advantageous. **Deadline** Not specified **Reference** Original posting: https://www.myjobmag.co.za/job/pharmacy-manager-olievenhoutbosch-clicks-group-2 Source: myjobmag

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At a glance

• At least 1 year of experience.

• Customer service

Extracted automatically from the advert; confirm requirements on the original listing.

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