Cellular Consultant 2IC- JHB

In brief

**Overview** This role is for a Cellular Consultant 2IC (Second In Charge) located in Johannesburg, working for Incredible Connection. Incredible Connection is a well-known South African technology retail store, offering a wide range of leading national and international brands. The primary purpose of this position is to provide customers with cellular services and products to meet their requirements and contribute to the profitability of the Business Unit. **What you will do** * Provide customers with cellular services and products to satisfy customer requirements and maximize the Business Unit's profitability. * Maximize the profitability of the Business Unit by achieving individual contracts targets. * Promote contract products to customers to maximize the value and profitability of the Business Unit. * Action the contracts applications process in line with required procedures. * Deal with customers in a customer-centric manner. * Demonstrate effective self-management and teamwork. **Requirements (from the original advert)** * Matric (Qualification) * 1 – 2 years working experience in the retail industry * Contracts Services product knowledge * Risk management * MS Office Proficiency * Written and verbal communication skills * Interpersonal skills * Management Information Systems * SAP Systems, Vodacom C3D, M2, MTN Ilula & OMS, Telkom CRM, AVS, PayJoy & Vumatel (knowledge of these systems) * Credit Services Sales Acumen * In-depth knowledge of IC Policies, Practices, Processes and Procedures * IC Business Operating Model * Expressed and implied ethical responsibilities * Teamwork * Customer Service orientated * Attention to detail * Telephone etiquette * Target driven **Who should apply** This role is ideal for individuals who have completed Matric and possess 1-2 years of experience in the retail industry, specifically with contracts services product knowledge. The candidate should be customer-service oriented, target-driven, and have strong written and verbal communication skills, along with good interpersonal skills. Proficiency in MS Office is required, and experience with various retail and cellular-specific systems (such as SAP, Vodacom C3D, MTN Ilula, Telkom CRM, etc.) is highly valued. A team player with attention to detail and strong ethical responsibility will thrive in this environment. **Deadline** 09 October 2026 **Reference** Original posting: https://www.myjobmag.co.za/job/cellular-consultant-2ic-jhb-incredible-connection Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

• At least 1 year of experience.

• Microsoft Office
• SAP
• Customer service

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

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