Branch Manager- Heidelberg

In brief

**Overview** Sleepmasters is described as one of the top multi-site bed retailers in the country, operating over 140 stores throughout the UK. With 20 years of expertise, the company focuses on providing customers with quality beds, bedsteads, and mattresses at unbeatable value. The role of Branch Manager for Heidelberg seeks an entrepreneurial leader to take full ownership of a retail store. This position's primary objective is to strategically lead and optimize the store's total operational performance, encompassing daily sales and profitability, world-class customer service, and visual merchandising, effectively running the store as their own business. **What you will do** * **Store Performance:** Execute daily sales strategies, monitor budgets, manage store expenses, and analyze local sales trends to meet or exceed profitability goals. * **Floor Leadership & Execution:** Effectively implement visual merchandising planograms, manage promotional campaigns, and conduct daily morning meetings, floorwalks, and checklists to guarantee pristine store standards. * **Team Empowerment:** Recruit, develop, and retain top store talent; host monthly 1-on-1 performance reviews, track digital training participation (Axonify), and cultivate a high-performance culture. * **Risk & Admin Control:** Execute vital in-store administration, including cash-ups and stock counts; actively manage stock loss/shrinkage, and ensure health & safety standards are met. * **Customer Service Champion:** Resolve customer issues on the floor immediately, review social/Google reviews and CRM reports daily, and inspire staff to deliver an exceptional in-store experience. **Requirements (from the original advert)** * **Education:** Matric certificate. * **Experience:** 3 to 6 years of retail experience. * **Core Competencies:** Strong capabilities in deciding and initiating action, leading and supervising, planning and organizing, coping with pressures, and entrepreneurial thinking. * **Skills:** Google Suite proficiency, operational stock management, and a solid understanding of retail and consumer finance operating systems (SAP/SAS) and legislations (CPA, NCA, POPIA, etc.). **Who should apply** The ideal candidate is an entrepreneurial leader ready to take full ownership of a retail store. Applicants should possess strong capabilities in deciding and initiating action, leading and supervising, planning and organizing, coping with pressures, and demonstrating entrepreneurial thinking. Proficiency in Google Suite and operational stock management is required, along with a solid understanding of retail and consumer finance operating systems (SAP/SAS) and relevant legislations (CPA, NCA, POPIA, etc.). **Deadline** 12 October 2026 **Reference** Original posting: https://www.myjobmag.co.za/job/branch-manager-heidelberg-sleepmasters Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

• At least 3 years of experience.

• SAP
• Customer service

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

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