Hospital Billings Co-ordinator

In brief

**Overview** This role at Netcare is for a Hospital Billings Co-ordinator, responsible for overseeing and coordinating all processes related to timely final billing within hospital departments. This involves managing the patient journey from admission to receipt, understanding Netcare's tariffs, billing guidelines (NTBG), and operating systems such as CareOn and SAP, as well as business reporting. The incumbent coordinates outputs from various internal departments (reception, ward, theatre, pharmacy) and external healthcare providers (doctors, pathology, radiology) to facilitate billing. The position requires a solution-oriented individual with strong people skills to influence the gathering of necessary information and maintain communication between the hospital and the Billing Operations Cluster (BOC). **What you will do** * Ensure effective patient liaison regarding managed care aspects, excluding credit control functions. * Participate in regular BOC and site meetings. * Achieve Key Performance Indicators (KPIs) associated with hospital information flow to the BOC. * Build and maintain stakeholder relationships, working effectively and cooperatively with others. * Create and maintain a positive environment that values diversity and promotes collaboration to achieve work goals. * Maintain customer intimacy by building relationships with internal and external stakeholders. * Implement changes communicated by the BOC to ensure compliance. * Review and implement effective workflow processes to facilitate efficiencies between the BOC and the hospital site. * Contribute to continuous quality improvement to enhance systems and adaptations. * Keep track of outstanding items required by the BOC workflow. * Ensure all communication and/or documents are submitted to BOC in the required digital format. * Keep abreast of changes affecting the local business and managed health care industries. * Assume responsibility for own personal and professional development. * Keep up to date with Netcare’s evolving policies and procedures. **Requirements (from the original advert)** * **Education:** Grade 12 or Equivalent NQF Level 4 Qualification. * **Work Experience:** Minimum of 3 years worked in a Netcare Billings Department. * **Knowledge:** * An understanding of the Netcare Confirmations, Case Management, and File assessing processes. * Good Communication skills (written and verbal). * NTBG knowledge. * Computer Literacy including SAP and CareOn. * **Physical Requirements:** In the event of any physical or psychological limitation that may impair the employee’s ability to perform the required job function, the employee must consult the employer for reasonable accommodation. **Who should apply** The ideal candidate for this role is someone with a sound knowledge of the entire patient journey from admission to receipt, including Netcare's tariffs, billing guidelines, and operating systems like CareOn and SAP. They should be solution-oriented with strong interpersonal and influencing skills, capable of building and maintaining effective, collaborative relationships with diverse stakeholders. This individual should be proactive in implementing changes, optimizing workflows, and committed to continuous quality improvement and personal professional development, while staying informed about industry developments and Netcare's policies. **Deadline** Not specified **Reference** Original posting: https://www.myjobmag.co.za/job/hospital-billings-co-ordinator-netcare Source: myjobmag

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