External Sales and Service Advisor Lead OBR- JHB

In brief

Overview This role is for an External Sales and Service Advisor Lead OBR- JHB at First National Bank. The position involves applying appropriate sales processes within the area of responsibility to achieve sales targets and build client relationships. The successful candidate will have access to opportunities for networking, collaboration, and innovation within a challenging working environment. What you will do * Apply appropriate sales processes to achieve sales targets and build client relationships. * Understand, read, and anticipate the market and clients’ needs to design and deliver innovative, customized value-adding solutions to a portfolio of clients. * Deliver exceptional service that exceeds clients’ expectations through proactive, innovative, and appropriate solutions. * Maximise Business Portfolio cross-sell opportunities and strengthen client relationships. * Maintain expert knowledge on specific products, pricing, application procedure, processing, and timelines to drive and achieve relevant sales targets. * Understand reasons for and comply with governance in terms of legislation and audit requirements. * Retrieve all qualified leads from the internal channel sales pipeline and make contact with existing or new customers to generate a sale. * Source new leads through external contacts and other channels to increase customer base if required. * Contact prospective clients and sell appropriate banking products to achieve sales targets. * Deliver the end-to-end client management process through continuous engagement with the client on process milestones, selling the FNB value proposition, facilitating the application process on behalf of the client, preparing the proposal to credit, managing internal dependencies, closing the deal, and managing post-sales queries when relevant. * Analyse competitor information gathered and ensure active monitoring of market trends and influences, identifying new business opportunities that impact on the industry. * Track, control, and influence sales activities with the specific aim to achieve previously determined sales targets in line with quality, productivity, and sales requirements. * Manage own development to increase own competencies. Requirements (from the original advert) * Completed a FSCA recognized FAIS relevant NQF Level 5 Qualification or higher qualification. * Completed First Level Regulatory Examination. Who should apply The ideal candidate is someone who can apply appropriate sales processes to achieve sales targets and build client relationships. They should be focused on achieving business targets, capable of understanding and anticipating market and client needs to deliver innovative solutions, and committed to providing exceptional service. Applicants should be adept at maximizing cross-sell opportunities, maintaining expert product knowledge, and ensuring compliance with governance. The role suits individuals who can effectively manage leads, source new clients, conduct sales, oversee the end-to-end client management process, analyse market trends, and manage their own professional development. Deadline October 6, 2026 Reference Original posting: https://www.myjobmag.co.za/job/external-sales-and-service-advisor-lead-obr-jhb-fnb-south-africa-1 Source: myjobmag

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