Senior Ocean Import Clearing & Forwarding Controller (72983)

In brief

**Overview** Ntice Sourcing Solutions, a leading clearing and forwarding organisation, is seeking an experienced Senior Ocean Import Clearing & Forwarding Controller (Job ID 72983) to join their high-volume operations team in Mobeni, Durban. This is a hands-on role where the successful candidate will independently manage a portfolio of approximately 50-60 Ocean Import shipments, covering both Clearing and Forwarding activities from A-Z. The role requires strong practical knowledge of the Ocean Import process and confidence in dealing with shipping lines, customs/brokerage teams, transporters, overseas agents, and clients. The salary for this position is between R305,000 - R400,000 CTC per month, depending on experience and is negotiable. **What you will do** * Manage a portfolio of approximately 50-60 Ocean Import shipments, including both Clearing and Forwarding activities. * Manage shipments end-to-end from pre-alert/forwarding through to customs clearance, release, delivery and invoicing. * Coordinate FCL and LCL Ocean Import shipments. * Manage forwarding activities including bookings, pre-alerts, shipping documentation and shipment coordination. * Liaise with overseas agents, shipping lines, co-loaders, transporters, customs brokers and clients. * Review and verify commercial invoices, packing lists, Bills of Lading, arrival notices and other shipping documentation. * Ensure documentation is complete and accurate before submission to Customs/Brokerage. * Work closely with the Customs team throughout the clearance process. * Follow up on customs releases, stops, examinations and other regulatory requirements. * Coordinate Port Health, Plant Inspection, SAPHRA/BMA and other regulatory inspections where applicable. * Process and follow up on Cargo Dues and shipping line/NAVIS releases. * Coordinate transport, collections, deliveries and empty container returns. * Monitor vessel ETAs, cargo availability, delays and shipment milestones. * Proactively identify and resolve operational issues to prevent delays and additional costs. * Communicate proactively with clients and provide regular shipment status updates. * Manage shipping line charges, transport costs and other shipment-related expenses. * Complete job costing, accruals/WIP and customer invoicing where applicable. * Ensure accurate and timeous updating of shipment information on the forwarding system. * Maintain accurate records and ensure all shipments are processed within required KPIs. * Build strong working relationships with clients, suppliers and internal departments. **Requirements (from the original advert)** * Grade 12 / Matric. * Relevant Freight Forwarding and Customs Compliance qualification advantageous. * 5+ years' hands-on experience in Ocean Import Clearing & Forwarding. * Proven experience managing a high-volume shipment portfolio. * Strong understanding of the full Ocean Import process from A-Z. * Must have practical Forwarding AND Clearing experience - candidates who only coordinate with the Forwarding or Customs departments will not be suitable. * Strong understanding of Bills of Lading, including House and Master Bills, Original and Telex/Express Release. * Experience with Customs clearance processes, Customs stops and examinations. * Experience with Cargo Dues and NAVIS/shipping line releases. * Experience with job costing, billing, WIP/accruals advantageous. * Experience working with CargoWise, ShipShape, NAVIS, OTC or similar forwarding systems. * Strong knowledge of FCL and LCL shipments. * Excellent communication and customer service skills. * Ability to work independently in a fast-paced, high-volume environment. * Strong attention to detail and problem-solving ability. * Ensure comprehensive handovers prior to leave and maintain accurate client records. **Who should apply** This role is ideal for an experienced Senior Ocean Import Clearing & Forwarding professional who can independently manage a high-volume portfolio of 50-60 shipments, encompassing both Clearing and Forwarding activities from start to finish. The suitable candidate will possess strong practical knowledge of the Ocean Import process and be confident in dealing with a range of stakeholders including shipping lines, customs/brokerage teams, transporters, overseas agents, and clients. Crucially, applicants must have hands-on practical experience in both Forwarding AND Clearing. The role demands excellent communication, strong customer service skills, attention to detail, problem-solving ability, and the capacity to work independently in a fast-paced, high-volume operational setting. **Deadline** Not specified **Reference** Original posting: https://www.myjobmag.co.za/job/senior-ocean-import-clearing-forwarding-controller-72983-ntice-sourcing-solutions Source: myjobmag

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