State Information Technology Agency (Sita) Vacancies

In brief

**Job Title: Specialist: Functional Application Support X3** **Company: State Information Technology Agency (Sita)** **Overview** This role is for a Specialist in Functional Application Support within the ADM: Applications division, specifically in Transversal and Unique Systems. The position is permanent, located in SITA Erasmuskloof, and reports to a Consultant: Functional Application Support. The purpose of the job is to provide Functional Application Support Services relating to specific application systems according to service elements as specified in the applicable service level agreements. SITA is the State Information Technology Agency. **What you will do** * Provide Business Advisory Services. * Provide functional application support services. * Provide implementation support. * Transfer skills to team members. * Provide Integrated Management information support solutions to clients and management. **Requirements (from the original advert)** * **Qualifications and Experience:** * Minimum: 3-year bachelor’s degree or National Diploma in ICT or a related field. * Experience: 3-4 years' experience in Functional Application Support within the ICT industry, with extensive experience in Oracle Enterprise Resource Planning (ERP) system. * **Technical Competencies:** * Application Development: Knowledge of application development principles, software design standards, system architecture, and solution design methodologies. Ability to analyse business requirements and translate them into functional system solutions and enhancements within an Oracle ERP environment. Understanding of Software Development Life Cycle (SDLC), testing methodologies, system integration, and deployment processes. * Implementation Management: Ability to plan, coordinate, and support the implementation of system enhancements, upgrades, and releases. Experience in managing change requests, ensuring smooth deployment of ERP solutions, and minimising disruption to business operations while maintaining service continuity. * Information Management: Understanding of information governance, data management principles, and data quality standards. Ability to support the effective use of enterprise information to enable sound decision-making, business processes, reporting, and compliance with organisational policies and legislative requirements. * Business Writing: Strong ability to prepare clear, concise, and professional business reports, functional specifications, requirements documents, user guides, training material, and stakeholder communications. * Customer Relationship Management: Ability to establish and maintain effective relationships with business stakeholders, clients, vendors, and technical teams. Skilled in requirements gathering, stakeholder engagement, issue resolution, and ensuring customer satisfaction through the effective delivery of Functional Application Support services. * Application Maintenance and Support: Extensive experience in providing Functional Application Support services within an Oracle ERP environment, including incident management, problem resolution, root cause analysis, system maintenance, testing, user support, and implementation of system enhancements. Ability to troubleshoot and resolve application issues effectively while working collaboratively with developers, database administrators, infrastructure teams, and business users to maintain optimal system performance and service delivery. * ERP Functional Knowledge: Sound understanding of Oracle Enterprise Resource Planning (ERP) applications and associated business processes, including Finance, SCM/Procurement, HR/HCM, Payroll, OTL/Projects and Asset Management. Experience in business process analysis, requirements management, system configuration, testing, and continuous improvement initiatives within an ERP support environment. * **Interpersonal and Behavioural Competencies:** * Active listening: The ability to fully concentrate on what is being said rather than just passively 'hearing' the message of the speaker. * Attention to Detail: The ability to ensure information is complete and accurate. * Analytical thinking: Identifies issues; obtains relevant information, relates and compares data from different sources, and identifies alternative solutions. * Continuous Learning: The ability to constantly expand one's skill set. * Disciplined: Showing a controlled form of behaviour or way of working, diligently. * Stress Management: The ability to keep functioning effectively when under pressure and maintain self-control in the adversity. **Who should apply** Candidates with a 3-year bachelor’s degree or National Diploma in ICT or a related field, possessing 3-4 years of functional application support experience in the ICT industry, with extensive experience in Oracle ERP systems. Ideal applicants will have strong technical skills in application development within an Oracle ERP environment, implementation management, information management, business writing, customer relationship management, and application maintenance and support for Oracle ERP modules (Finance, SCM/Procurement, HR/HCM, Payroll, OTL/Projects, Asset Management). They should also demonstrate active listening, attention to detail, analytical thinking, a commitment to continuous learning, discipline, and stress management capabilities. **Deadline** 09 October 2026 **Reference** Original posting: https://www.govpage.co.za/vacancies/state-information-technology-agency-sita-vacancies-11 Source: govpage --- **Job Title: Consultant: Functional Application Support** **Company: State Information Technology Agency (Sita)** **Overview** This role is for a Consultant in Functional Application Support within the ADM: Applications division, specifically in Transversal and Unique Systems. The position is permanent, located in SITA Centurion, and reports to a Lead Consultant: Functional Application Support. The purpose of the job is to provide advisory and Functional Application Support services for Oracle Enterprise Resource Planning (ERP) systems and related enterprise applications in accordance with agreed service level agreements, ensuring business continuity, optimal system performance, and effective service delivery to clients. SITA is the State Information Technology Agency. **What you will do** * Ensure a Financially stable environment. * Oversee and Provide Functional Application Support services. * Implement functional system enhancements / changes in accordance with client request. * Provide Integrated Management information support solutions to clients and management. * Facilitate stakeholder engagement and provide business advisory services. * Pro-actively manage risks that might affect SITA’s performance and delivery to clients. * Ensure adherence to ICT governance frameworks, policies, standards, and best practices. **Requirements (from the original advert)** * **Qualifications and Experience:** * Minimum: 3-year Bachelor’s degree or National Diploma in ICT related, Information Systems, Computer Science. * Experience: 5-6 years' experience in Functional Application Support within the ICT industry, including Oracle Enterprise Resource Planning (ERP) systems. Proven experience in business process analysis, requirements management, systems maintenance, incident and problem resolution, user support, solution testing and implementation of system enhancements. Experience supporting ERP functional modules such as Finance, SCM/Procurement, HR/HCM, Payroll, OTL/Projects and Asset Management will be an added advantage. * **Technical Competencies:** * Good understanding of client business processes, policies, and operations. * Business Process Management (BPM). * Software integration testing, system integration testing, user acceptance testing, and implementation of testing procedures. * Understanding of enterprise business systems and Oracle ERP applications. * ICT strategy implementation and operational planning. * Sound exposure to application development and support trends within the ICT environment. * Knowledge of software configuration and release management principles, system implementation methodologies, ICT project coordination, master data management, and information management. * Customer relationship management, stakeholder engagement, and service delivery management. * Understanding of SITA internal processes, Functional Application Support methodologies, IT security standards and practices, and service management principles. * Knowledge of ITIL, COBIT, CMMI, QuEST, ISO standards, User Requirement Specification (URS) development, interface management, and business process optimisation. * Ability to analyse and resolve application-related issues effectively and provide advisory support within an Oracle ERP environment. * **Interpersonal and Behavioural Competencies:** * Active listening: The ability to fully concentrate on what is being said rather than just passively 'hearing' the message of the speaker. * Analytical thinking: Identifies issues; obtains relevant information, relates and compares data from different sources and identifies alternative solutions. * Attention to Detail: The ability to ensures information is complete and accurate. * Continuous Learning: The ability to constantly expand one's skill set. * Disciplined: Showing a controlled form of behaviour or way of working, diligently. * Empathy: The ability to understand and share the feelings of another. * Inclusivity: The practice or policy of including people who might otherwise be excluded or marginalized, such as those who have physical or mental disabilities and members of minority groups. * Resilience: The ability to effectively handle disappointment, rejection and setbacks while still working well and meeting deadlines. * Stress Management: The ability to keep functioning effectively when under pressure and maintain self-control in the adversity. **Who should apply** Candidates with a 3-year Bachelor’s degree or National Diploma in ICT-related fields (Information Systems, Computer Science), possessing 5-6 years of experience in Functional Application Support within the ICT industry, specifically with Oracle ERP systems. The ideal candidate will have proven experience in business process analysis, requirements management, systems maintenance, incident and problem resolution, user support, solution testing, and implementing system enhancements. Experience with ERP functional modules like Finance, SCM/Procurement, HR/HCM, Payroll, OTL/Projects, and Asset Management is an added advantage. Applicants should demonstrate a strong understanding of client business processes, BPM, various testing methodologies, Oracle ERP applications, ICT strategy, software configuration, release management, ICT project coordination, data management, customer relationship management, SITA processes, IT security, and service management principles (including ITIL, COBIT, CMMI, QuEST, ISO standards). Interpersonally, they should be active listeners, analytical thinkers, detail-oriented, continuous learners, disciplined, empathetic, inclusive, resilient, and capable of stress management. **Deadline** 09 October 2026 **Reference** Original posting: https://www.govpage.co.za/vacancies/state-information-technology-agency-sita-vacancies-11 Source: govpage --- **Job Title: Senior Project Manager** **Company: State Information Technology Agency (Sita)** **Overview** This role is for a Senior Project Manager within the Regional and Central Operations division, Department of Cluster Business Management. It is a 5-year fixed-term contract, located in SITA Erasmuskloof, and reports to a Programme Manager. The purpose of the job is to manage complex SITA internal/external project(s) following the SITA project management methodology, within a defined service/product/customer portfolio, with a particular focus on the supply chain-related aspects and dependencies of programme and project delivery. SITA is the State Information Technology Agency. **What you will do** * Effectively apply project management principles to Initiate and Plan the project, including the identification and planning of procurement-related requirements, dependencies, risks, and timelines. * Manage product delivery to ensure successful delivery of the project, with particular focus on coordinating and enabling the supply chain-related activities and dependencies that impact project delivery. * Monitor and Control project activities to ensure successful delivery of the project objectives within budget, scope, time and quality according to plan, including tracking procurement-related milestones, dependencies and delivery constraints. * Consolidate, Monitor and control Project costs and revenue to ensure delivery of the Project within budget and profitability guidelines. * Monitor and Control project risks and issues, including procurement, vendor and transaction-related risks that may impact programme or project delivery. * Close Project according to company policy, including coordinating relevant post-procurement reviews, lessons learned and closure activities where applicable. * Coordinate and monitor supply chain-related activities and dependencies across programmes and projects, providing visibility, identifying bottlenecks and risks, facilitating resolution, and escalating matters that may impact delivery. **Requirements (from the original advert)** * **Qualifications and Experience:** * Minimum: 3-year National Diploma / Degree in a relevant discipline - at least NQF level 6. * Certifications: Project Management Professional (PMP) and/or Prince 2 Practitioner/Foundation Certification and/or Agile PM Practitioner/Foundation would be an added advantage. A qualification or formal exposure to Supply Chain Management, Procurement, Commercial Management or a related discipline would be advantageous. * Experience: A minimum of 7-8 years working experience, including: * 4 years Project management experience managing complex projects. * 4 years in public / private sector IT environment. * Experience managing projects with significant Supply Chain Management, procurement, vendor, commercial or contract-related dependencies would be advantageous. * Experience coordinating cross-functional stakeholders and managing dependencies, risks, issues and delivery timelines across complex organisational processes would be advantageous. * **Technical Competencies:** * Knowledge of: Public sector / Government organization; Information Technology management; ICT Services; System Engineering methods and Governance; Project Management Office (PMO) Management; Project management methodologies (PMBOK, Agile PM and Prince 2); Supply Chain Management and procurement processes, particularly as they relate to programme/project planning, dependencies, vendor delivery, risk and governance, PPM Governance. * Computer Literacy: SITA Business Planning system (BPS), Oracle ERP; Project Schedule Management (PSM); Oracle Time & Labour (OTL); MS Office; MS Projects. * Technical competencies: Architecture; Business Analysis; Business Writing; Customer Relationship Management; Financial Accounting; General Administration; Human Capital Management; IT Project Management; Management Accounting; Product & Service Lifecycle Management; Project/Programme Management; Research & Innovation; IT Risk Management; Software Quality Management; Supply Chain Management; Vendor/Supplier Management; and Corporate Governance. * **Leadership Competencies:** Customer Experience; Collaboration; Communicating and Influencing; Honesty, Integrity and Fairness; Outcomes driven; Innovation; Planning and Organising; Creative Problem Solving; Bimodal IT Practice Managing People and Driving Performance; Decision-making; Responding to Change and Pressure; and Strategic Thinking. * **Interpersonal/Behavioural Competencies:** Active listening; Attention to Detail; Analytical thinking; Continuous Learning; Disciplined; Resilience; and Stress Management; Initiative and self-management; Ownership and follow through; Systems/bigger-picture thinking; Delivery orientation; Ability to anticipate risks and dependencies. * **Other Special Requirements:** The position is located within the Project Management Office and has a specialised focus on the supply chain-related aspects of programme and project delivery. The role requires close collaboration with SCM and other stakeholders to improve planning, visibility, coordination and delivery outcomes, without assuming SCM's procurement execution or decision-making responsibilities. **Who should apply** Candidates with a 3-year National Diploma / Degree (NQF level 6) in a relevant discipline, possessing a minimum of 7-8 years of working experience, including 4 years in complex project management and 4 years in a public/private sector IT environment. PMP, Prince 2 Practitioner/Foundation, or Agile PM Practitioner/Foundation certifications are advantageous, as is formal exposure to Supply Chain Management, Procurement, or Commercial Management. The ideal candidate will have experience managing projects with significant SCM, procurement, vendor, commercial, or contract-related dependencies, and coordinating cross-functional stakeholders. Applicants should have strong knowledge of public sector/government organizations, IT management, ICT services, system engineering, PMO management, project management methodologies (PMBOK, Agile PM, Prince 2), and SCM/procurement processes. Proficiency in SITA BPS, Oracle ERP, PSM, OTL, MS Office, and MS Projects is required. Strong technical competencies in IT Project Management, Supply Chain Management, and Vendor/Supplier Management are essential, along with leadership skills in customer experience, collaboration, influencing, strategic thinking, and creative problem solving. Interpersonally, they should be active listeners, detail-oriented, analytical thinkers, continuous learners, disciplined, resilient, and capable of stress management, demonstrating initiative, ownership, delivery orientation, and the ability to anticipate risks and dependencies. A specialised focus on supply chain aspects of project delivery and close collaboration with SCM stakeholders is a key requirement. **Deadline** 09 October 2026 **Reference** Original posting: https://www.govpage.co.za/vacancies/state-information-technology-agency-sita-vacancies-11 Source: govpage --- **Job Title: Project Coordinator** **Company: State Information Technology Agency (Sita)** **Overview** This role is for a Project Coordinator within the Regional and Central Operations division, Department of Cluster Business Management. It is a 5-year fixed-term contract, located in SITA Erasmuskloof, and reports to a Project Manager. The purpose of the job is to provide PMO/project/programme coordination and support services throughout the programme/project/service life cycle, with particular focus on supporting the supply chain-related aspects and dependencies of programme and project delivery. SITA is the State Information Technology Agency. **What you will do** * Coordinate project activities of planning, monitoring and control as delegated by the Project Manager to ensure successful delivery of the project, including coordination and tracking of supply chain-related activities, requirements, dependencies and timelines. * Provide Project coordination and support in order to ensure smooth running of the project, including maintaining relevant transaction information, action logs, documentation and delivery trackers. * Coordinate Project governance activities, including meeting arrangements, preparation of presentations, risk management, issue management, quality control, including SCM-related risks, issues, actions and dependencies affecting project delivery. * Configuration support. * Provide coordination support to ensure the execution of the project against the prescribed SITA project management methodology, including follow-up and coordination with relevant internal stakeholders on procurement-linked project activities and milestones. * Assist the senior project manager to monitor and control the project’s financial expenditure and revenue to ensure delivery of the project expenditure and revenue to ensure delivery of the project within budget. * Provide coordination and administrative support for the monitoring of supply chain-related project activities and transactions, including maintaining status information, tracking milestones and outstanding actions, following up with relevant stakeholders, and escalating delays or constraints to the Project Manager. * Registration of projects and closing them on ERP as super user. **Requirements (from the original advert)** * **Qualifications and Experience:** * Required Qualification: 1 - 2-year National Higher Certificate in Business Management/ Project management / Information Technology/ Computer Science and/or equivalent (NQF Level 5). * A qualification or formal training in Supply Chain Management, Procurement, Contract Management, Commercial Management or a related discipline would be advantageous. * Certification: Prince 2 Foundation and/or CAPM Certification and/or Agile PM Foundation will be advantageous. * Experience: A minimum of 3-4 years working experience in a project/programme management environment, including 2 years as programme/project administration and support. Experience supporting projects involving Supply Chain Management, procurement, contracting, vendor management or related dependencies would be advantageous. * **Technical Competencies:** * Knowledge of: Public sector / Government organization; Information Technology, management; ICT Services; Project management methodologies, (PMBOK, Agile PM and/or Prince 2). * Computer Literacy: SITA Business Planning system (BPS), Oracle ERP; Project Schedule Management, (PSM); Oracle Time & Labour (OTL); MS Office; MS Projects; basic understanding of Supply Chain Management and procurement processes and their relationship to programme/project delivery. * Technical Competencies: Business Writing, Customer Relationship Management, General Administration, IT Project Management, Project/Programme Management, Project Monitoring and Reporting, Stakeholder Coordination, Supply Chain Management awareness and Vendor/Supplier Management support. * **Interpersonal/Behavioural Competencies:** Active listening, Attention to Detail, Disciplined, Resilience, and Stress Management; Sees beyond the task; takes initiative; follows through; flags problems early. * **Other Special Requirements:** The position is located within the Project Management Office and will primarily support the coordination and monitoring of supply chain-related aspects and dependencies of programme and project delivery. The role requires regular interaction with project teams, SCM and other relevant stakeholders but does not perform SCM procurement execution or decision-making responsibilities. **Who should apply** Candidates with a 1-2 year National Higher Certificate (NQF Level 5) in Business Management, Project Management, Information Technology, Computer Science, or equivalent. Formal training or a qualification in Supply Chain Management, Procurement, Contract Management, or Commercial Management is advantageous. Prince 2 Foundation, CAPM, or Agile PM Foundation certifications are also advantageous. Applicants should have a minimum of 3-4 years of experience in a project/programme management environment, including 2 years in programme/project administration and support, with advantageous experience in supporting projects involving Supply Chain Management, procurement, contracting, or vendor management. They should have knowledge of public sector/government organizations, IT management, ICT services, and project management methodologies (PMBOK, Agile PM, Prince 2). Proficiency in SITA BPS, Oracle ERP, PSM, OTL, MS Office, and MS Projects is required, along with a basic understanding of SCM and procurement processes. Essential technical competencies include business writing, customer relationship management, general administration, IT project management, project monitoring and reporting, stakeholder coordination, SCM awareness, and vendor/supplier management support. Interpersonally, they should be active listeners, detail-oriented, disciplined, resilient, and capable of stress management, demonstrating initiative, follow-through, and proactive problem identification. The role requires supporting supply chain-related aspects of project delivery within the PMO. **Deadline** 09 October 2026 **Reference** Original posting: https://www.govpage.co.za/vacancies/state-information-technology-agency-sita-vacancies-11 Source: govpage

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

• At least 3 years of experience.

• Microsoft Office
• Payroll
• Project management
• Agile / Scrum

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

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