YOUI Client Service Advisor

OUTsurance

Location
Centurion, Gauteng
Minimum qualification
Matric / Grade 12
Closing date
Not stated — check the original listing

First listed . Last checked at source .

In brief

**Overview** Youi, a company within the OUTsurance Holdings Group, is looking for a Client Service Advisor. Youi challenges the Australian insurance industry and is committed to being a great company to work for and providing awesome service to its clients. This role focuses on Client Service and Retention, offering 5.5-hour shifts to support work-life balance. **What you will do** * Listen to customer needs and identify opportunities * Deliver awesome service * Sell the benefits of our products – no cold calling! * Update client details * Assist with questions and processes **Requirements (from the original advert)** * Minimum Matric Certificate or verified equivalent * A passion for providing an exceptional customer experience * Excellent command of the English language * The drive to excel * Adaptability * Willingness to learn * Resilience * Confidence and a positive attitude * Willingness to work call centre hours between 06h00 - 15h00, and every 3rd Saturday morning (07h00 – 12h30). **Who should apply** Candidates who feel suited for the specified working hours and are willing to work them. An ideal candidate will be able to align their personal work values to the OUTsurance values of Awesome Service, Dynamic, Honest, Human, Passionate and Recognition. In accordance with OUTsurance Insurance Company Ltd Employment Equity goals, preference will be given to individuals who meet the job requirements and are from the various designated groups. **Deadline** Not specified **Reference** Original posting: https://jobs.smartrecruiters.com/OUTsurance/744000153469729 Source: smartrecruiters

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

    • Microsoft Excel
    • Cold calling

    Extracted automatically from the advert; confirm requirements on the original listing.

    Job description

    Company Description Youi is a company within the OUTsurance Holdings Group. Youi prides itself on being different. We've challenged the Australian insurance industry and we're always looking for ways to be better. Our unwavering commitment to being a great company to work for and providing awesome service to our clients drive our success. You can become a part of our success story. Job Description What will you do? We understand that work, life balance is of utmost importance hence at YOUI CSD our shift is only 5.5 hours long, leaving you with much needed time for family and life in general. Client Service and Retention is where the action is! You will… * Listen to customer needs and identify opportunities * Deliver awesome service * Sell the benefits of our products – no cold calling! * Update client details * Assist with questions and processes What will you get in return? * Basic Salary + incentives! * One month induction training + ongoing training opportunities * Casual dress work environment At YOUIour Call centre operates between the hours of 06h00 - 15h00 and you will be required to work every 3rd Saturday morning (07h00 – 12h30). If you feel you are suited for this position and willing to work these hours - then click Qualifications * Minimum Matric Certificate or verified equivalent Additional Information What do you need apply? * A passion for providing an exceptional customer experience * Excellent command of the English language * The drive to excel * Adaptability * Willingness to learn * Resilience * Confidence and a positive attitude Disclaimer - Please refer to the Remuneration Matrix with regards to intercompany transfers and what the impact would be on your salary in your first month of employment - should you be successful. An ideal candidate will be able to align their personal work values to the OUTsurance values of Awesome Service, Dynamic, Honest, Human, Passionate and Recognition. In accordance with OUTsurance Insurance Company Ltd Employment Equity goals, preference will be given to individuals who meet the job requirements and are from the various designated groups.

    Before you apply

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