Reception Manager
- Location
- South Africa
- Closing date
First listed . Last checked at source .
Job description
Purpose of the Job:
* Responsible for ensuring that the Welcome Desk/Reception is effectively and efficiently managed at all times to provide members with a positive first impression and maximise member satisfaction.
* Willingness to conduct group exercise classes
Key Performance Areas include:
* Assisting with Club Administration when necessary
* Cash management
* Communication with members and staff
* Managing of Receptionist
* Monitoring of access and overrides for staff and members
* Reception stock control
* Resolving member complaints
* Training of Receptionist
Experience & Competencies Required:
* Ability to motivate staff and lead by example
* Advanced levels of administrative accuracy
* Display friendly and efficient qualities that reflect the Planet Fitness way
* Display uncompromising levels of honesty and integrity
* Have excellent communication skills and be able to liaise at all levels
* Intermediate PC skills
* Must be able to work shifts
* Possess high level energy levels
* Previous experience within a front desk or welcome desk position added advantage
* Proven track record in managing staff, planning, organising, conflict handling and problem solving
* Have reliable transport
CV's can be sent directly to Cgm.northmead@planetfitness.co.za
\*\* Please note that if you have not heard from the HR department within 14 days, consider your application unsuccessful.
Planet Fitness
Company
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