Maintenance Administrator
Retail - Retail Assistant Midrand FULL TIME Job Summary Minimum requirements (Advantageous): * Matric/Grade 12. * Relevant administrative qualification advantageous. * Minimum of 2+ years in an administrative/coordination role, property or facilities environment advantageous. * Strong administrative and organisational skills. * Experience with maintenance/ticketing systems (Red Rabbit or similar) advantageous. * High attention to detail and accuracy when capturing quotations, invoices and inspection records. * Ability to manage multiple contractors, SLAs and timelines simultaneously. * Confident and clear communicator when liaising with Portfolio Managers. * Proactive and detail-oriented, with strong ownership of the ticket queue. * Ability to hold contractors accountable to agreed timelines. * Proactively identifies and flags bottlenecks before they escalate. Duties and responsibilities include, but not limited to:Maintenance Ticket Administration: * Receive and log maintenance requests via the Client Portal and Red Rabbit, phone calls, emails and other required platforms. * Process exit, entry, and quality control inspections and attend to the necessary repairs and timelines attached. * Verify tickets for correct property, unit, scope, and priority. * Query or reject incomplete requests before allocation. * Ensure each maintenance issue is managed through a single, traceable ticket. Job Allocation & Follow-Up: * Allocate tickets to approved contractors based on trade, availability, and SLAs. * Issue work instructions through Red Rabbit. * Monitor job progress and proactively follow up on delays. * Escalate stalled or problematic jobs to the Maintenance Team Leader or Facilities Manager. Quotation & Cost Administration: * Request and capture quotations where required. * Ensure quotations align with the approved scope of work. * Confirm approvals are in place before work proceeds. * Capture invoices and bill accurately against the correct ticket and approved quotation for payment to respective contractors. * Identify and flag scope creep, duplicate billing, or repeated call-outs. Portfolio Manager Support: * Provide clear and factual updates to Portfolio Managers only. * Ensure Portfolio Managers have visibility of job status, contractor feedback, and access or scheduling issues. * Portfolio Managers remain the sole client-facing contact for owners and tenants. Systems & Workflow Discipline:…
Gauteng is an important market for jobs and professional roles in South Africa. Gauteng concentrates head-office roles, banking, retail, logistics, and public-sector vacancies. Competition is high, so applying early and tailoring each CV matters more than sending one generic document everywhere. Finance, IT, call centres, retail management, and mining services dominate hiring. Students often find internships and learnerships through large employers with structured intake seasons. Many roles assume daily travel across Johannesburg, Pretoria, or Ekurhuleni. Before you apply, estimate taxi, bus, or fuel costs so a job that looks well paid on paper still makes sense after commuting.
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