Property Portfolio Manager
Retail - Retail Assistant Durbanville FULL TIME Job Summary Minimum requirements (Advantageous): * Matric. * NQF 4 qualification in real estate. * Minimum 2 years’ experience in property portfolio and/or rentals management. * Experience working within a rentals environment. * Familiarity with the PayProp system will be advantageous. * Strong administrative skills with excellent attention to detail. * Excellent communication skills and professional telephone etiquette. Duties and responsibilities include, but not limited to: * Manage a property portfolio of rental properties * Attend to day-to-day queries from investors, tenants and internal staff. * Send vacating checklists to all tenants who give notice on allocated portfolio. * Attend AGM’s on allocated portfolio. * Receive rental application and open files, prepare documentation and load onto the CRM. * Create set-up invoicing for a new tenant on PayProp/ WeConnectU and ensure all recuring invoices and payments are loaded for the bookkeepers to take over. * Determine what accounts are being paid for the investors, have those accounts redirected to IGrow to ensure the amounts are being paid by the bookkeeper. * Monthly reporting on portfolio to investors. * Send monthly statements to investors and tenants. * Communicate with internal teams to obtain information with regards to maintenance, finances, etc and report to the investor and tenant. * Follow up on arrears and drive eviction processes. * Manage all lease renewals and expiry for the portfolio. * Issue warnings to tenants from the managing agents. * Resolve utility issues with service providers * Track property vacancies and vacancy trends for the allocated portfolio. * Manage the FICA and POPIA compliance on the portfolio. * Handle complex disputes with investors and tenants. *If you do not receive feedback within two weeks of submitting your application, please consider your application unsuccessful.* I Grow Wealth Investments Recruiter
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