Booking Agents (CPT)
- Location
- Cape Town, Western Cape
- Minimum qualification
- Matric / Grade 12
- Closing date
First listed . Last checked at source .
At a glance
- At least 2 years of experience.
- Customer service
Extracted automatically from the advert; confirm requirements on the original listing.
Job description
To qualify for this position, you need:
* Grade 12.
* Minimum 2 years of experience in a telesales role.
* Be able to make 200 - 250 outbound calls per day.
* Maintain professional telephone etiquette.
* Own vehicle & valid drivers license.
* Positive, can-do attitude.
* Be professional.
* Experience in the property industry beneficial.
Duties and Responsibilities:
* Prospecting and booking 10 consultations per day - including personal meetings or virtual consultations so that the Property Investment Strategist has 6- 8 qualified consultations occurring per day.
* Make a minimum of 200 - 250 calls per day.
* A minimum requirement of 80 qualified and occurred consultations per month.
* Where opportunity arises, to book an attorney into the meeting.
* Maintaining close client relationships and recording all activities pertaining to dealings with the client on the CRM system (Pipedrive and ZOHO).
* Ensuring that every client is contacted at least 24 times via telephone, SMS, Whatsapp and email over a 6-month period before being marked as lost.
* Thorough screening of the client to identify needs and affordability to invest according to the qualifying questions as per the documented script.
* Ensuring that a minimum of 120 activities, which must include SMS, Whatsapp, emails and calls are completed per day.
* Assisting with marketing material and confirming client attendance for seminars and showhouses.
* General reception duties, including front desk, operating switchboard, answering calls, taking messages, and greeting/attending to clients/visitors when required.
* Promoting all other services provided by IGrow Wealth Investments and IGrow Group.
* Maintaining a high level of customer service.
* Follow all prescribed communication processes and systems as provided.
* Work on a Saturday from 09:00 – 13:00 on a roster basis.
* Any further duties as requested from time to time.
*If you do not receive feedback within two weeks of submitting your application, please consider your application unsuccessful.*
I Grow Wealth Investments
Recruiter
Before you apply
- Confirm the requirements and closing date on the original listing (jobmail). SPANi lists vacancies from other sites and may not reflect last-minute changes.
- Legitimate employers do not charge application, registration or training fees.
- Don't send your ID or bank details before you have confirmed the employer is real.
Before you apply
- Read the full advert and confirm you meet the minimum requirements before applying.
- Tailor your CV headline and most recent experience to the job title and key skills.
- Note the closing date and reference number, and keep a copy of what you submit.
- Apply only through the employer or job board link — never pay to apply.