Professions - Education/Training
South Africa
FULL TIME
Job Summary
Nelson Mandela University reserves the right not to make an appointment. In considering candidates for appointment into the advertised posts, preference will be accorded to persons from a designated group in accordance with the approved Nelson Mandela University Employment Equity Plan
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| CORE PURPOSE OF JOB |
| The incumbent is expected to deliver a comprehensive administrative and secretarial function to the South Campus University Psychology Training Clinic (UCLIN), to ensure the efficient and effective functioning of the clinic. |
| KEY PERFORMANCE AREAS |
| Internal support * Provide administrative and reception support to the UCLIN Psychology Training Clinic. * Manage the clinic reception area and patient enquiries (telephonic, email and in-person). * Assist with scheduling of client appointments for training professionals and supervisors. * Maintain confidential client files and records in accordance with POPIA and university policies. * Assist with clinic intake procedures, including receiving new referrals and capturing patient information. * Maintain and update clinic databases, booking systems and waiting lists. * Assist the clinic director and clinical supervisors with administrative tasks related to clinic operations. * Prepare basic clinic reports, statistics and administrative documentation when required. * Support the coordination of student clinical training activities where relevant. * Manage general office operations and financial administration within the clinic (stationery, printing, supplies etc). External support Interact with students and members of the public, clients, customers on a daily basis Render assistance and referring them to the relevant professionals Communicate and liaise with external service providers as and when required |
| CORE COMPETENCIES |
| 1. Strong administrative (including financial administration) and reception skills. 2. Excellent interpersonal and communication skills, particularly when interacting with vulnerable clients. 3. Ability to maintain strict confidentiality and work with sensitive information. 4. Strong organisational skills and ability to manage appointment systems and multiple schedules. 5. Ability to work effectively in a busy clinical training environment with students and supervisors. 6. Attention to detail and accuracy in record keeping and data capturing. 7…
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Professions - Education/Training
South Africa
FULL TIME
Job Summary
Nelson Mandela University reserves the right not to make an appointment. In considering candidates for appointment into the advertised posts, preference will be accorded to persons from a designated group in accordance with the approved Nelson Mandela University Employment Equity Plan
| |
| --- |
| CORE PURPOSE OF JOB |
| The incumbent is expected to deliver a comprehensive administrative and secretarial function to the South Campus University Psychology Training Clinic (UCLIN), to ensure the efficient and effective functioning of the clinic. |
| KEY PERFORMANCE AREAS |
| Internal support * Provide administrative and reception support to the UCLIN Psychology Training Clinic. * Manage the clinic reception area and patient enquiries (telephonic, email and in-person). * Assist with scheduling of client appointments for training professionals and supervisors. * Maintain confidential client files and records in accordance with POPIA and university policies. * Assist with clinic intake procedures, including receiving new referrals and capturing patient information. * Maintain and update clinic databases, booking systems and waiting lists. * Assist the clinic director and clinical supervisors with administrative tasks related to clinic operations. * Prepare basic clinic reports, statistics and administrative documentation when required. * Support the coordination of student clinical training activities where relevant. * Manage general office operations and financial administration within the clinic (stationery, printing, supplies etc). External support Interact with students and members of the public, clients, customers on a daily basis Render assistance and referring them to the relevant professionals Communicate and liaise with external service providers as and when required |
| CORE COMPETENCIES |
| 1. Strong administrative (including financial administration) and reception skills. 2. Excellent interpersonal and communication skills, particularly when interacting with vulnerable clients. 3. Ability to maintain strict confidentiality and work with sensitive information. 4. Strong organisational skills and ability to manage appointment systems and multiple schedules. 5. Ability to work effectively in a busy clinical training environment with students and supervisors. 6. Attention to detail and accuracy in record keeping and data capturing. 7…