Customer Service & Sales Support Specialist - 65027588396
LOOKING FOR STELLAR TOP CANDIDATES Position : Customer Service & Sales Support Specialist Working Hours : Full-Time│Mon - Fri 9:00 am - 6:00 pm EST (must be flexible in case needed) Search Location : Remote│South Africa│Latin America│Philippines Salary: Up to 1600 USD : The Final Salary Offer depends on the client’s decision, interview results, and experience About the Client: Our client is seeking to strengthen its customer service and sales support operations with a dependable professional who can manage customer communication, sales follow-up, order coordination, and day-to-day administrative support. The role works closely with company leadership and the sales, purchasing, and operations teams to ensure customers receive responsive service, orders progress smoothly, and active sales opportunities receive consistent follow-up. About the Role: We are seeking a Customer Service & Sales Support Specialist to provide a combination of customer-facing service, sales coordination, order management, and administrative support. This individual will serve as an important point of contact for customers, responding to inquiries by phone and email, providing order and account information, monitoring active orders, following up on quotes and leads, and helping resolve customer or service-related issues. The ideal candidate is highly organized, professional, and proactive with follow-up. They should be equally comfortable delivering excellent customer service and supporting active sales opportunities to ensure prospective and existing customers receive timely attention. Role Responsibilities: * Customer Service + Respond promptly and professionally to customer inquiries by phone and email. + Serve as a reliable point of contact for customer questions, service needs, and account-related matters. + Provide accurate information regarding products, services, orders, and customer accounts. + Assist with resolving order, service, and account issues. + Investigate customer concerns and coordinate internally to determine appropriate resolutions. + Follow up when issues require additional research or input from other departments. + Maintain a professional, helpful, and customer-focused approach across all interactions.…
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