Permanent
Tourism/Hospitality - Tourism/Hospitality Management Eastern Cape FULL TIME Job Summary Requirements: * Diploma in Hotel Management or Housekeeping Operations. * Minimum 3–5 years of housekeeping leadership experience in a luxury hospitality environment. * Strong knowledge of cleaning products, laundry operations, and hygiene protocols. * Competent in the use of Microsoft Office and housekeeping management systems. * Proficient in written and spoken English; a second official language is an advantage. * Ability to work a flexible schedule, including weekends and public holidays. * Physically fit and capable of standing or walking for extended periods. * High sensitivity to visual, auditory, smell, and touch cues related to cleanliness and comfort. * Emotionally resilient and able to remain calm and professional under pressure. * Professional grooming and appearance in line with hotel standards. Responsibilities, but not limited to: Operational Leadership and Excellence: * Develop, implement, and monitor housekeeping policies, SOPs, and cleanliness standards across all areas. * Supervise daily operations including guest rooms, public areas, laundry, and back-of-house spaces. * Plan and manage departmental rosters to ensure optimal staffing coverage and service delivery. * Collaborate with maintenance to report and follow up on room defects or public area repairs. * Ensure high levels of hygiene and cleanliness are maintained in compliance with health and safety legislation. * Uphold and enforce hygiene, cleanliness, and presentation standards in all guest and service areas. * Monitor implementation of cleaning protocols and take corrective action when necessary. * Support ongoing improvement of housekeeping service through quality audits and guest feedback. * Ensure chemical and equipment safety protocols are followed correctly by all team members. Strategic and Administrative Management * Develop and execute the annual housekeeping operations plan aligned with hotel objectives. * Oversee inventory control of linen, cleaning supplies, and guest amenities. * Work with procurement to source and maintain high-quality, cost-effective housekeeping products. * Ensure proper key control systems are in place to support safety and security protocols. * Coordinate regular quality checks and cleaning audits across all hotel areas. Guest Experience and Service Delivery:…
Eastern Cape is an important market for jobs and professional roles in South Africa. The Eastern Cape includes Gqeberha automotive suppliers, Mthatha public-sector posts, and rural education and health vacancies. Some roles are only viable if you can relocate or have reliable transport. Automotive components, education, healthcare, and agriculture drive much of the hiring. Graduate programmes with national employers sometimes recruit from Nelson Mandela Bay. Long distances between towns mean remote or hybrid roles are attractive when available. If a role is on-site, explain how you will handle daily travel or relocation.
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