Application Development Architect – ServiceNow Lead
Premium Ad IT/Computer - Other IT/Computer Johannesburg FULL TIME Job Summary A multinational manufacturer who makes specialty coatings, sealants, and building materials for homes, industries, and construction, is seeking a ServiceNow Lead / Architect who will ensure the accuracy, consistency, and completeness of the Configuration Management Database (CMDB) within the ServiceNow platform. Responsibilities: * Oversee Discovery, Service Mapping, reconciliation, and integrations (e.g., SCCM, Intune, SolarWinds) to ensure precise CI population. * Maintain CMDB health by monitoring data quality, resolving discrepancies, and managing data certification to fix root-cause gaps. * Champion hardware and software lifecycle management (ITAM). * Lead, mentor, and perform talent development for a team of asset technicians. * Partner with ITSM, ITOM, and engineering teams to align CMDB data with IT processes and change management impacts. * Facilitate governance forums and technical workshops to improve CMDB adoption and maturity. * Design dashboards and reports tracking CMDB compliance, health metrics, and operational impact. * Stay aligned with new ServiceNow releases and implement best practices to drive automation and efficiency. Minimum Requirements: * Experience: 12+ years managing ServiceNow CMDB, ITAM, and infrastructure architecture in large-scale environments. * Technical Expertise: Hands-on experience with Discovery, Service Mapping, CSDM, and cross-platform monitoring/management integrations. * Education: Bachelor’s degree in Computer Science, IT, or a related field. * Certifications: + ServiceNow Certified Implementation Specialist (CMDB or Discovery) + ITIL v4 Foundations * Soft Skills: Demonstrated cross-functional leadership, strong troubleshooting, analytical decision-making, and executive-level communication skills. Benefits: Competitive salary based on experience (salary can potentially be more based on experience/skills) IF you meet the above requirements and want to make a career-changing move, apply today by emailing your CV to Hire Resolve IT/Computer Recruiter About Specialists in Civil, Structural, Mechanical Engineering, Information Technology, Mining, Manufacturing and Finance Careers! Hire Resolve is one of the larger and more agile South African recruitment companies that focus on placing professionals and skilled people in permanent employment and contract employment…
Gauteng is an important market for jobs and professional roles in South Africa. Gauteng concentrates head-office roles, banking, retail, logistics, and public-sector vacancies. Competition is high, so applying early and tailoring each CV matters more than sending one generic document everywhere. Finance, IT, call centres, retail management, and mining services dominate hiring. Students often find internships and learnerships through large employers with structured intake seasons. Many roles assume daily travel across Johannesburg, Pretoria, or Ekurhuleni. Before you apply, estimate taxi, bus, or fuel costs so a job that looks well paid on paper still makes sense after commuting.
This role is posted by Hire Resolve. Verify all details, qualifications, and application steps on the official listing before applying.
Applying for permanent roles
- Mirror the job title and top three requirements in your CV summary and most recent experience.
- Quantify results where possible: sales targets, cases handled, tickets closed, or team size.
- Proofread contact details and filenames before submitting — small errors cost interviews.
- Verify the company and role on the source page before sharing ID copies or banking details.
Need broader help? Read our job scam safety guide and editorial policy.