Account Manager
Premium Ad Sales/Marketing - Other Sales/Marketing Cape Town FULL TIME Job Summary An established IT company is seeking a highly driven and experienced Account Manager to join their team in Cape Town, Western Cape . This dynamic role focuses on expanding and managing relationships with both public and private sector clients. The successful candidate will promote a full range of services including Data Protection (Backup), Servers, Storage, HCI, Cloud, and Microsoft Services. This role is ideal for a candidate who thrives in both hunting for new business and farming existing accounts, and who is passionate about delivering strategic IT solutions tailored to client needs. Responsibilities: * Serve as the main point of contact for client queries and escalations * Build and maintain strong, long-term client relationships * Conduct regular client meetings to assess needs and offer tailored solutions * Identify, pursue, and close new business opportunities * Promote Diopoint’s full suite of services across sectors * Collaborate with technical teams to deliver customised proposals * Identify upselling and cross-selling opportunities * Conduct client reviews to track satisfaction and future needs * Ensure excellent customer service to foster long-term partnerships * Understand government procurement and private sector trends * Align strategies with sector-specific needs and requirements * Maintain CRM records and provide regular reporting on account performance * Share insights and pipeline status with management * Partner with technical and operational teams for seamless service delivery * Support marketing initiatives and attend cross-functional meetings Requirements:…
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Western Cape is an important market for jobs and professional roles in South Africa. The Western Cape mixes tourism, agriculture, tech, and creative industries with strong municipal and NGO hiring. Cape Town roles often attract national applicants, so local availability can be an advantage. Hospitality, wine and agriculture, software, design, and green-energy projects are common. Seasonal hiring spikes around summer; graduate programmes often open in the first half of the year. Peak-season traffic and long commutes from outlying towns can affect reliability. Mention clearly whether you can work on-site in Cape Town, Stellenbosch, or surrounding areas.
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