Logistics - Logistics Sales Durban FULL TIME Job Summary Key Account Controller 2 Positions Company: Reload Logistics Location: Durban Umbilo Duration: Permanent We are currently seeking two energetic and motivated Key Account Controllers to join our growing Durban team. Job Description * Client Relationship Management * Daily Updates: Provide clients with daily updates on shipment statuses and ensure prompt responses to emails and queries. * Client Liaison: Coordinate with clients across all levels regarding transport allocations, vessel bookings, warehouse updates, rate requests, and general shipment requirements. * Relationship Building: Maintain strong, professional client relationships through consistent and clear communication. * Administration & Financial Compliance * System Management: Create and update job files accurately and timeously within the operating system. * Documentation: Arrange complete, accurate documentation at every stage of the logistics process. * Customs Compliance: Check cargo allocations and verify that correct corresponding customs documentation is issued or received. * Data Accuracy: Audit operational reports for accuracy, proactively investigating any inconsistencies. * Invoicing & Costing: Review and process client and supplier invoices promptly, ensuring correct rates are applied. * Logistics & Supply Chain Management * Coordination: Plan and coordinate transport bookings with nominated third-party carriers. * Tracking & Monitoring: Monitor the daily tracking of trucks, containers, and vessels, actively resolving any transit delays. * Border & Warehouse Liaison: Coordinate with border clearing agents, warehouses, and delivery points to ensure smooth cargo arrivals, dispatches, and clear documentation. * Import and Export Relations: Take release of import and export shipments from various shipping lines Requirements * Experience: Minimum of 3 years of relevant industry experience handling sea freight imports/exports (containerised and breakbulk cargo) as well as local and cross-border road transportation. * Technical Skills: Sound knowledge of Microsoft Excel. Familiarity with Salesforce systems is highly beneficial. * Education: Matric certificate required; an industry-relevant qualification is an advantage. * Competencies: Strong time management, high accuracy, efficiency, and the ability to work both independently and collaboratively within a team.…
KwaZulu-Natal is an important market for jobs and professional roles in South Africa. KZN hiring spans Durban port logistics, manufacturing, healthcare, and provincial government. eThekwini roles draw applicants from across the province, so punctuality and transport planning are frequently discussed in interviews. Sugar, paper, automotive suppliers, retail, and maritime services hire steadily. Learnerships in retail and banking are common entry routes for school leavers. Commutes between Durban, Pinetown, and the North Coast vary widely in cost. State your suburb or region honestly so employers can judge shift feasibility.
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