Permanent
Support Technician
Unknown, Unknown
unknown
Closing date not listed
About this role
Trade/Artisans/Technical - Trade/Artisan/Technical Management
Gauteng
FULL TIME
Job Summary
Minimum Requirements:
* Technical qualification or relevant experience in electrical, electronics, automation, IT support, or related field.
* Solar industry experience would be highly beneficial
* Previous experience in a technical support / operational support environment (advantageous).
* Strong administrative and organisational skills.
* Good understanding of systems, dashboards, and technical documentation.
Duties, but not limited to:
Operational & Administrative Support
* Maintain a high level of organization, accuracy, and efficiency in all tasks.
* Coordinate and schedule the manufacturing of genset integration kits.
* Maintain accurate records and compile reports as required.
* Manage internal and external correspondence and ensure prompt, professional responses.
* Develop and maintain effective filing and information management systems.
Technical Support & Quality Control
* Assist with the maintenance of the technical dashboard and support upgrades as required.
* Perform pre-commissioning of systems when needed.
* Conduct quality control inspections and technical checks to ensure compliance and functionality.
* Support installers with remote commissioning of sites and troubleshooting where necessary.
Client & Sales Support
* Assist with the sales process of genset integration units (technical support, documentation, and coordination).
* Provide support to both external and internal clients, ensuring a professional and solutions-driven service.
* Liaise with various departments to ensure seamless delivery and implementation.
Internal IT Support
* Assist with internal IT-related issues and basic troubleshooting.
* Support general problem-solving and ensure minimal downtime for staff.
Please note: Only shortlisted candidates will be contacted
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