Sales/Marketing - Client Services/Sales Support Western Cape FULL TIME R5 000,00 - R5 500,00 (PER MONTH) Job Summary Key Responsibilities * Contact debtors via telephone, email and SMS to recover outstanding accounts. * Negotiate payment arrangements and settlements. * Follow up on overdue accounts and monitor payment commitments. * Investigate and resolve account queries and disputes. * Update debtor records and maintain accurate collection notes. * Issue letters of demand and prepare accounts for legal action where necessary. * Liaise with clients, attorneys and other stakeholders regarding outstanding accounts. * Process and allocate payments accurately. * Meet individual collection targets while maintaining a high standard of customer service. * Ensure all collection activities comply with relevant legislation and company policies. Minimum Requirements * Grade 12 (Matric). * Minimum of 3 years' experience in debt collection, credit control or accounts receivable. * Strong negotiation and communication skills. * Ability to work under pressure and meet collection targets. * Computer literate with proficiency in Microsoft Office. * Experience using collections or CRM systems. * Knowledge of debt collection processes and applicable legislation will be advantageous. O'Brien Recruitment Recruiter

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